Closed jdschleicher closed 7 months ago
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The root problem is going to be a "not the CLI" kind of problem that you'll want to open a Salesforce case to get some additional attention.
you can --wait
longer on the org create
command to avoid the error, or --async
and then use the resume
command to pick it up later to see if it's ready.
For what it's worth, I had two of them complete within 3 minutes with HealthCloudAddOn
so there's a chance it's only misbehaving on some instances during signup.
10762 2:53 sf org create scratch -f config/project-scratch-def.json -y 1 -d
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thank you @mshanemc , we haven't had any challenges since the issue was recorded.
Is there any type of way to differentiate and troubleshoot case compared to cli?
We have support from some technical account managers I could collaborate with as well.
I'm not sure if you all have any documentation you can point us to in regards to isolating when a scenario where our "pod" may be down or not but any type of information can help us understand where to point our troubleshooting efforts is greatly appreciated.
this works fine these days (finishes in <60s)
Summary
When attempting to create a scratch org in a local environment or within a CI environment, if the scratch org definition file has the feature for "HealthCloudAddOn" it takes a significant amount of time. In a completely blank scratch org with just HealthCloudAddOn, the scratch org will take significant time to create or fail. With an actual Product code base and additional features alongside the HealthCloudAddOn feature, we receive the "DeployingSettingsTimeoutError" error.
Steps To Reproduce:
Repository to reproduce: dreamhouse-lwc
NOTE: If your issue is not reproducable by dreamhouse-lwc, i.e. requires specific metadata or files, we require a link to a simple Salesforce project repository with a script to setup a scratch org that reproduces your problem.
Expected result
scratch org created
Actual result
Describe what actually happened.
System Information
Which shell/terminal are you using? (e.g. bash, zsh, powershell 5, powershell 7, cmd.exe, etc.)
bash
If you are using
sf
sf version --verbose --json
Paste the output here
$ sf version --verbose --json { "cliVersion": "@salesforce/cli/1.72.0", "architecture": "win32-x64", "nodeVersion": "node-v16.17.1", "osVersion": "Windows_NT 10.0.19041", "shell": "C:\Program Files\Git\usr\bin\bash.exe", "rootPath": "C:\Users\JonathonSchleicher\AppData\Roaming\npm\node_modules\@salesforce\cli", "pluginVersions": [ "@oclif/plugin-autocomplete 2.1.7 (core)", "@oclif/plugin-commands 2.2.12 (core)", "@oclif/plugin-help 5.2.8 (core)", "@oclif/plugin-not-found 2.3.22 (core)", "@oclif/plugin-plugins 2.4.3 (core)", "@oclif/plugin-search 0.0.14 (core)", "@oclif/plugin-update 3.1.9 (core)", "@oclif/plugin-version 1.3.1 (core)", "@oclif/plugin-warn-if-update-available 2.0.33 (core)", "@oclif/plugin-which 2.2.17 (core)", "@salesforce/cli 1.72.0 (core)", "apex 2.2.9 (core)", "auth 2.7.10 (core)", "data 2.3.8 (core)", "deploy-retrieve 1.8.7 (core)", "env 2.1.3 (core)", "info 2.6.3 (core)", "limits 2.3.10 (core)", "login 1.2.4 (core)", "org 2.6.3 (core)", "schema 2.3.5 (core)", "settings 1.4.2 (core)", "sobject 0.1.11 (core)", "source 2.9.1 (core)", "telemetry 2.1.3 (core)", "templates 55.4.5 (core)", "trust 2.4.5 (core)", "user 2.3.5 (core)", ] }
Additional information