sf login issue

[GlowikM]

I tried connect to sandbox environment using cli

I'm up to date: @salesforce/cli/2.55.6 win32-x64 node-v20.16.0

Using below command sf org login web --instanceurl https://test.salesforce.com

Error from sf log: {"level":50,"time":1724397948280,"name":"sf:oclif","msg":"AuthCodeUsernameRetrievalError: Could not retrieve the username after successful auth code exchange.\nDue to: request to https://abb-ability--dev.sandbox.my.salesforce.com/services/oauth2/userinfo failed, reason: unable to get local issuer certificate\n at SfCommandError.from (file:///C:/Users/PLMIGLO1/AppData/Local/sf/client/2.55.6-648ad30/node_modules/@salesforce/sf-plugins-core/lib/SfCommandError.js:39:16)\n at LoginWeb.catch (file:///C:/Users/PLMIGLO1/AppData/Local/sf/client/2.55.6-648ad30/node_modules/@salesforce/sf-plugins-core/lib/sfCommand.js:316:47)\n at LoginWeb._run (C:/Users/PLMIGLO1/AppData/Local/sf/client/2.55.6-648ad30/node_modules/@oclif/core/lib/command.js:305:29)\n at async Config.runCommand (C:/Users/PLMIGLO1/AppData/Local/sf/client/2.55.6-648ad30/node_modules/@oclif/core/lib/config/config.js:424:25)\n at async run (C:/Users/PLMIGLO1/AppData/Local/sf/client/2.55.6-648ad30/node_modules/@oclif/core/lib/main.js:95:16)\n at async file:///C:/Users/PLMIGLO1/AppData/Local/sf/client/2.55.6-648ad30/bin/run.js:15:1"}

[github-actions[bot]]

Hello @GlowikM :wave: It looks like you didn't include the full Salesforce CLI version information in your issue. Please provide the output of version --verbose --json for the CLI you're using (sf or sfdx).

A few more things to check:

• Make sure you've provided detailed steps to reproduce your issue.
  • A repository that clearly demonstrates the bug is ideal.
• Make sure you've installed the latest version of Salesforce CLI. (docs)
  • Better yet, try the rc or nightly versions. (docs)
• Try running the doctor command to diagnose common issues.
• Search GitHub for existing related issues.

Thank you!

[github-actions[bot]]

Thank you for filing this issue. We appreciate your feedback and will review the issue as soon as possible. Remember, however, that GitHub isn't a mechanism for receiving support under any agreement or SLA. If you require immediate assistance, contact Salesforce Customer Support.

[GlowikM]

Hi bellow all information after using command version --verbose --json after using update nightly and problem still occurring

{ "architecture": "win32-x64", "cliVersion": "@salesforce/cli/2.57.1", "nodeVersion": "node-v20.16.0", "osVersion": "Windows_NT 10.0.22631", "rootPath": "C:\Users\PLMIGLO1\AppData\Local\sf\client\2.57.1-8af5fb6", "shell": "powershell", "pluginVersions": [ "@oclif/plugin-autocomplete 3.2.0 (core)", "@oclif/plugin-commands 4.0.11 (core)", "@oclif/plugin-help 6.2.8 (core)", "@oclif/plugin-not-found 3.2.16 (core)", "@oclif/plugin-plugins 5.4.4 (core)", "@oclif/plugin-search 1.2.5 (core)", "@oclif/plugin-update 4.5.3 (core)", "@oclif/plugin-version 2.2.10 (core)", "@oclif/plugin-warn-if-update-available 3.1.11 (core)", "@oclif/plugin-which 3.2.10 (core)", "@salesforce/cli 2.57.1 (core)", "apex 3.4.2 (core)", "api 1.2.0 (core)", "auth 3.6.48 (core)", "data 3.6.1 (core)", "deploy-retrieve 3.11.1 (core)", "info 3.3.29 (core)", "limits 3.3.25 (core)", "marketplace 1.2.22 (core)", "org 4.5.1 (core)", "packaging 2.8.0 (core)", "schema 3.3.24 (core)", "settings 2.3.13 (core)", "sobject 1.4.29 (core)", "source 3.5.14 (core)", "telemetry 3.6.7 (core)", "templates 56.3.12 (core)", "trust 3.7.23 (core)", "user 3.5.25 (core)" ] }

[cristiand391]

that's a network error (CLI is failing after trying to do request.

Are you behind a proxy/firewall? See: https://developer.salesforce.com/docs/atlas.en-us.sfdx_setup.meta/sfdx_setup/sfdx_setup_install_cli_firewall.htm?q=network