Player App has a blank screen only Header and footer is displayed

forcedotcom / quiz-host-app

Multiplayer quiz app built on Salesforce technology (host app)

Creative Commons Zero v1.0 Universal

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Player App has a blank screen only Header and footer is displayed #99

Closed borkya closed 2 years ago

borkya commented 2 years ago

Cannot register a player . Player App has a blank screen only Header and footer is displayed

pozil commented 2 years ago

Can you share more information? I need the following:

player and host app versions
browser experiencing the issue

Also, can you try to open the player app on a desktop browser and check the output of the browser's developer console?

borkya commented 2 years ago

Player App version : Player app v1.0.0 Host App : Host app v2.9.0 Google Chrome , I'm using it on Desktop , mobile also has same experience on Chrome.

Dev Console log - WS opening wss://ssb-quiz-app.herokuapp.com app.js:1 GET https://ssb-quiz-app.herokuapp.com/api/quiz-sessions 500 (Internal Server Error) app.js:1 WS open

pozil commented 2 years ago

I see that you have an error on the Heroku side, could you restart your dyno, look at the Heroku logs while try to register again with the mobile app. Before doing this, make sure to update your player app as latest version is 3.0.1.

pozil commented 2 years ago

Any update on your end?

borkya commented 2 years ago

Im closing this issue now, I will reopen or create a new one when I'm able to spend time to troubleshoot this. Thanks for your help Phiippe.