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The Form Tools Core.
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EC PORTAL - error 304 #767

Open Dubravko1 opened 3 years ago

Dubravko1 commented 3 years ago

Hi,

on EU portal I get the fallowing error: Error Type: System Error Code: #304 — Learn more about this error.

Debugging: Failed query in ft_process_form, /var/www/html/europa/euwtffrm/process.php, line 386: INSERT INTO ft2__form_1710 (col_1, col_2, col_3, col_4, col_5, col_6, col_7, col_8, col_9, col_10, col_11, col_12, col_13, col_14, col_15, col_16, submission_date, last_modified_date, ip_address, is_finalized) VALUES ('15 Validation services | 15.01 Registration of legal entities', '_gchleravv', ' User App - Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.146 Safari/537.36', ' ', 'Dubravko', 'Kraus', 'dubravko.kraus@vern.hr', '', '', 'HR', 'Secondary or higher education establishment', 'Funding & Tenders Portal', '808', '15.01 Registration of legal entities', 'Dear support team,\r\nI am writing regarding Funding & tender opportunities portal.\r\n\r\nOur VELEUCILISTE VERN (University of Applied Sciences - PIC 947405500) has changed name to SVEUCILISTE VERN\' (VERN University). During this change we also changed our legal address, bank account and VAT number. We have uploaded changes to the portal of Veleuciliste. Please note that LEAR, responsible person will stay the same.\r\n\r\nThru the same portal we made a new organization called SVEUCILISTE VERN (University VERN -PIC 891520211).\r\nPlease note that VERN has grown to higher status from University of Applied Sciences to research University. Therefore, this steps we made.\r\nIn communication with the National Agency we were told to these two institutions will be merged on the portal. We received the fallowing instrucions:\r\nNormally when the institution does not change, but it is only the name, VAT, and the registration number, the validation services proceed with a transfer of rights between PICs, and the Charter is also thus transferred automatically to the new PIC. They will be able to explain all this to the beneficiary. The beneficiary can also proactively send an email to the validation services via the portal / registry. \r\nCan you tell us the next steps.\r\nWe received an email: PIC 891520211 Validation and LEAR appointment - Supporting documents\r\ndo we need to upload all this documents to Sveucilite VERN portal?\r\nThank you,\r\nDubravko Kraus\r\n', 'agreed', '2021-02-04 13:37:55', '2021-02-04 13:37:55', '127.0.0.1', 'yes')

ghost commented 3 years ago

Hi There!

Based on your message, this sounds like something you should raise to your Form Tools administrator as I am not sure what you mean by EU Portal (I think this is what your Form Tools instance is called in your organization).

If you are the Form Tools Administrator, can you please provide your Core Version (go to Settings in your Admin Panel's left hand menu while logged in as the Administrator and you'll see Core Version at the top).

Thanks!