Timeline not working when installing with plugin

forrestkirby / herzogdupont-joomla

Herzog Dupont is an extension which adds more elements to the YOOtheme Pro page builder developed by YOOtheme.

https://herzog-dupont.de/yootheme-pro

GNU General Public License v3.0

20 stars 7 forks source link

Timeline not working when installing with plugin #16

Closed PixedBo closed 2 years ago

PixedBo commented 2 years ago

Describe the bug I have a site with yootheme pro and a child theme activated (but with no builder folder in it). If I install the plugin the timeline do not work.

To Reproduce Steps to reproduce the behavior:

Create a theme child with just index.php inside
Install the elements plugin
Timeline do not work+
Unpublish the plugin, copy the folder in the "builder" folder of the child
Everything works

NOTE: i did not try without the child theme. Maybe it's just the plugin that does not work...

forrestkirby commented 2 years ago

Hi PixedBo,

I’m sorry to read that the plugin isn’t working for you as expected. However, I could not reproduce this behaviour. If you recently updated the plugin and/or YOOtheme Pro, please to try recompile the style.

If that doesn help, please tell me

which version Joomla! are you using
which version of YOOtheme Pro are you using
which version of Herzog Dupont for YOOtheme Pro are you using
which other extensions for YOOtheme Pro you are using, if any
what the content of your index.php file is
which errors you see in the PHP error log, if any
which errors you seein the JavaScript console of your browser, if any

Thank you.

Best regards

PixedBo commented 2 years ago

Did recompile style but no success. More info:

Joomla 4.0.5
YPRO version 2.7.10
Plugin version 1.6.2
index php is the yootheme pro default plus google tag manager tag in header
no errors in console or PHP log

I tryed to make a video, hope it's clear enough: https://screencast-o-matic.com/watch/c3VqobVoLqm

Starting point: "builder" folder in child theme is renamed to make it unusuable. Plugin is enabled. Timeline not working
Second 10: unpublish the plugin and rename the "builder" folder to make the manual installation run. Timeline works.
Second 30: publish plugin again. Timeline broken.

NOTE: the very fist try was with plugin only (so the builder folder in child theme did not exists), i added the builder folder when i saw that the element with the plugin did not work. Other elements of the plugin did work fine.

forrestkirby commented 2 years ago

Thank you. I can see the issue in your screencast, but I still could not reproduce it, neither in Joomla 3 nor 4 (see this demo showing the timeline element via plugin working fine on Joomla! 4 with an active child theme and index.php override). Could you please try to update to the latest version of Joomla (4.0.6) and YOOtheme Pro (2.7.16)? After updating YOOtheme Pro, please open the page builder at least once. Thank you.

PixedBo commented 2 years ago

Updated to latest Joomla4 and YoothemePRO but no sucess. This is my sysinfo if it can help

sysinfo

Anyway it works fine with manual installation of the single element, so it's not a real issue here...

forrestkirby commented 2 years ago

I guess I would need to take a first-hand look at the site to see why the LESS for the timeline element would not be included in the theme.css of your installation. If you want to, you can either create a support thread with access data in the hidden information field in the YOOtheme support forum and post the link to that thread here or send me an e-mail with access data (for the e-mail address, please see the plugin website).

PixedBo commented 2 years ago

Mail sent, thank you

forrestkirby commented 2 years ago

For the record: I recompiled and saved the style having the page with the timeline in the preview and the plugin active. The timeline now seems to work with and without the child theme active. Confirmed by @PixedBo. Issue closed.