search

frab / frab

conference management system
https://frab.github.io/frab/
Other
715 stars 151 forks source link

RT support broken? #209

Closed manno closed 7 years ago

manno commented 8 years ago

According to FrOScon request tracker support is broken.

zonque commented 8 years ago

I just played around with it and it worked fine, also after my rework. What is broken, however, is OTRS support. I didn't debug this further but just made sure the request look the same before and after the rework.

What's the exact problem they reported?

derchrisuk commented 8 years ago

Sorry, just seen this after I opened #252

manno commented 8 years ago

I'm confused. Should I merge https://github.com/frab/frab/pull/242 ? Is RT working? Why is OTRS broken, did they drop the old API?

erdgeist commented 8 years ago

Well, I'd love to see proper RT integration. Other new features for 33C3 are stalling ;)

zonque commented 8 years ago

What exactly isn't working, and was it ever working? Did my rework break the support?

erdgeist commented 8 years ago

The RT support actually did work, although it was using hand written HTTP generator and response parsers with regexs. I changed it to use a gem to prepare for mail merging we desperately need for 33C3. What the OC found not to be working, I am not sure.

So I am strongly in favour to merge #242.