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franksmule / prestashop-stripejs

Prestashop StripeJS module
http://omcfarlane.co.uk/prestashop-stripe-module-free/
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Payment error message when cart item on back order #11

Open skye-blue opened 10 years ago

skye-blue commented 10 years ago

Prestashop 1.6

Stripe returns an error message when the customer pays for a cart which contains an item which goes on back order.

image

However the Stripe payment was successful, the customer receives confirmation emails & the order appears in back office as usual (see image below). image

If it's a straight-forward cart there is a "Payment successful" message.

image

Here's the order history screen for the above orders.

image

I was using a saved card number to test with so both purchases were sending the same details to stripe.

Please could you look into what is causing the erroneous error message. Thank you

myladeybugg commented 10 years ago

I can confirm this bug.

ceffylau commented 10 years ago

I also have been getting this error. Anyone found a fix yet?

myladeybugg commented 10 years ago

No fix unfortunately. I ended up going with this module: https://www.bellini-services.com/shop/payment-modules/43-stripe-payment-module.html

Works flawlessly, and the support is awesome. I wish this free module worked properly, but I couldn't get it to do so.