Gadgets Reporting "Information is temporarily unavailable." although Web Server Indicates 200 return status

[GoogleCodeExporter]

Description of the bug/feature.
==================================
My gadgets are not loading into iGoogle.  All the gadget says is, 
"Information is temporarily unavailable."  I can view the gadget XML fine 
from the web, and the web server logs appear to indicate the pages are 
being served up to the FeedFetcher-Google bot.

PLEASE FILL OUT THE FOLLOWING FOR A BUG REPORT ONLY:

What steps will reproduce the problem?
======================================
1. Add my gadgets to your iGoogle page (http://geeklad.com/downloads/web-
definitions.xml or http://geeklad.com/downloads/thesaurus.xml for 
instance).
2. Load up iGoogle.
3. The gadgets do not render.

What is the expected output?
============================
The rendering of the gadget is expected.

What is the actual output?
==========================
Information is temporarily unavailable.

Here are the lines from the web server log:

74.125.16.1 - - [03/Aug/2009:12:51:58 -0500] "GET /downloads/web-
definitions.xml HTTP/1.1" 200 18728 "-" "FeedFetcher-Google; 
(+http://www.google.com/feedfetcher.html)"
72.14.194.1 - - [03/Aug/2009:12:51:58 -0500] "GET /downloads/thesaurus.xml 
HTTP/1.1" 200 24681 "-" "FeedFetcher-Google; 
(+http://www.google.com/feedfetcher.html)"

Which browsers have you experienced this on?
============================================
Google Chrome, Firefox, Internet Exploder.

Which operating systems have you experienced this on?
=====================================================
Windows XP

Please provide any additional information below.
I've also copied and pasted the XML into GGE, and the gadget serves up 
fine, so it doesn't appear to be an issue with the code itself.  Please 
help!

Original issue reported on code.google.com by jsie...@gmail.com on 3 Aug 2009 at 6:14

[GoogleCodeExporter]

I've been monitoring my gadgets with analytics.  It seems the gadget is still 
being 
rendered for some users but not all, because I'm still seeing some traffic 
going to 
them.

Original comment by jsie...@gmail.com on 7 Aug 2009 at 12:42

[GoogleCodeExporter]

It seems the requests are never even making it to the web server.  I tried to 
visit:

http://www.gmodules.com/ig/proxy?url=http://geeklad.com

and the page turns up blank.  I submitted a ticket with my host provider, and 
they 
were able to visit the page with absolutely no problem.  I also tried to visit 
a page 
that did not exist to see if the request was even made to the web server.  It 
was 
not, because I saw no 404 line in the server logs for the request I made.

I've attached the screenshot that the associate from my hosting provider sent 
me.

Original comment by jsie...@gmail.com on 13 Aug 2009 at 8:59

Attachments:

• geeklad.JPG

[GoogleCodeExporter]

I'm not getting this gadget displayed in my homepage. Will this be fixed?

Original comment by tholkap...@gmail.com on 17 Aug 2009 at 4:56

[GoogleCodeExporter]

Even if the URL is reachable, requests through the proxy will time out after a 
few
second. How close, geographically, are you to the server that hosts your gadget?
Trans-continental traffic would introduce more than enough latency to cause the
behavior you see.

Original comment by api.dwh%...@gtempaccount.com on 17 Sep 2009 at 4:37

• Changed state: Blocked

[GoogleCodeExporter]

My host is geeklad.com, which is on a HostGator shared server.  The IP for the 
server
is 74.54.143.82, which according to a geo-IP locator is located in Dallas, TX.  
I'm
located in Jacksonville, FL, which is unlikely to be too far to cause a delay 
of a
few seconds.

According to analytics, most of my visitors are now coming from the UK (prior 
to the
move, the vast majority were in the USA).  Perhaps geographic location may not 
be the
issue, since UK users appear to have no problem rendering the gadget.

Original comment by jsie...@gmail.com on 17 Sep 2009 at 5:26

[GoogleCodeExporter]

Something must have changed recently, because I'm seeing the gadget render on 
my 
homepage once again.  The analytics chart is now a nice wave as it was 
previously, but 
unfortunately with half the traffic.  :(  But at least it does appear to be 
working 
now.

Original comment by jsie...@gmail.com on 9 Oct 2009 at 7:22

[GoogleCodeExporter]

I have the same issue with http://www.seebeforeyoudie.net (and any other site 
hosted 
on the same server). 
I'm getting blank pages when accessing http://www.gmodules.com/ig/proxy?
url=http://www.seebeforeyoudie.net (and http://www.gmodules.com/ig/proxy?
url=http://www.seebeforeyoudie.net/google_content.xml which is the gadget XML) 
but 
there are no issues with this page from any other location (including Pingdom 
global 
monitoring).

Can somebody from Google look into it?

Original comment by zini...@gmail.com on 1 Dec 2009 at 9:23

[GoogleCodeExporter]

Same issue for

http://www.comedycentral.com/rss/jokes/indexcached.jhtml

Works some of the time, doesn't work for others. When I "maximize" the widget, 
I DO
see the proper data, even if the mini version of the widget gives the error.

Original comment by dewi...@gmail.com on 18 Dec 2009 at 3:35

[GoogleCodeExporter]

I have been having this problem reported to me from many users, on many 
different 
ISP's.  My server is located in a data warehouse in lower Manhattan and is 3 
ports/hops from a core router on my ISP.  tracert's to users IP's that have 
reported 
these errors, from my server, have resulted with short round trip times.  

XML:
http://www.floen.com/ATOM/weather/weather.xml

Directory:
http://www.google.com/ig/directory?hl=en&url=www.floen.com%2FATOM%2Fweather%
2Fweather.xml

Original comment by floenter...@gmail.com on 15 Feb 2010 at 7:21

[GoogleCodeExporter]

Diagnosing the connection between the originating server and iGoogle can be 
difficult. While it looks like there was no conclusive answer found with this 
issue, there have been changes to iGoogle (and possibly the gadget spec hosts) 
since the time this issue was initially filed which complicates tracking down 
the original problem.

Closing this issue but feel free to open another in the new tracker at 
http://code.google.com/p/igoogle-developers/wiki/IssuesTab?tm=3 with as much 
detail as you have.

Original comment by robruss...@google.com on 25 Jun 2010 at 5:19

• Changed state: Obsolete

[GoogleCodeExporter]

I used to have experienced anything like itu.dan all that I was able to get 
lagi.server I saved in the room I could not be seen by anyone just say the wife 
was the one who can
Simak
Baca secara fonetik

Original comment by puterata...@gmail.com on 29 Sep 2010 at 9:12