frappe / crm

Well designed, open source CRM
https://frappe.io/crm
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Campaign #111

Open shariquerik opened 4 months ago

maiphuongfw commented 4 months ago

@shariquerik Is this feature used for email campaigns? After creating email lists by using filters and sorting, then users can create and send an email campaign directly to this list in Frappe CRM instead of using another email marketing service. Is that what you are picturing? I think this flow step is exceptionally easy to use for standard users

joshuarestivo commented 2 months ago

I would like to see this feature, too. It would work exactly as the stock CRM EMail Campaign functionality does, although I'd hope that it's more intuitive to configure and manage. A user would create an 'EMail Campaign' that allows scheduling of a series of email messages to an Email Group. The addresses in an Email Group are not considered Leads as salespeople often obtain lists of hundreds of addresses. The vast majority of them never respond or the addresses simply don't work. They don't want to pollute their Leads list with a lot of noise. If someone responds to one of the Campaign messages, then it should be possible to easily convert their email address to a Lead.

The 'Campaign Efficiency' report in the stock CRM module would need to be recreated here, too.

federicocalvo commented 1 month ago

I think this is one of those functions that is worth investing time in, not least because Frappe Inc itself uses it.

The idea of keeping something simple, like the old CRM already has, is an incredible thing for SMEs. While it could be thought of a little better (it's not really designed to streamline the current bell functions in ERPNext), it's not necessary to have a mailchimp.

Being able to generate campaigns, simple templates as ERPNext currently has today (plain text, html, markdown), but above all being able to clarify them or group them easily. As an extra data would be the info that can be collected from these campaigns in the future (clicks, opens, etc).

federicocalvo commented 1 month ago

https://github.com/The-Commit-Company/mailrun

shariquerik commented 1 month ago

image_2024-07-08_16-25-04

Point 1 & 2 already exist in ERPNext CRM

federicocalvo commented 1 month ago

Point 1 & 2 already exist in ERPNext CRM

We are aware of that, but I think those of us who post comments on this issue understand that this CRM replaces the ERPNext CRM. Although it could easily be another app (campaign).

shariquerik commented 1 month ago

Although it could easily be another app (campaign).

I agree but it will slow me down, let me built it for Frappe CRM first later we can separate it out.