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frappe / erpnext

Free and Open Source Enterprise Resource Planning (ERP)
https://erpnext.com
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Reply-To address incorrect when using Always use Account's Email Address as Sender #14884

Open OneiricIT opened 5 years ago

OneiricIT commented 5 years ago

ERPNext: v10.1.37 (master) Frappe Framework: v10.1.36 (master)

Tested on two separate instances of ERPNext.

Not certain if this should be moved to Frappe....

In Setup > Email Accounts > , when selecting 'Always use Account's Email Address as Sender', the 'from' address correctly changes to the email account however the reply-to field still remains the ERPNext user's address which when there are replies sent by the recipients it always goes back to the user and not, for example, the general mainbox they are sending as. See screenshots below of the setting checked and unchecked.

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ghost commented 5 years ago

We still have this issue on ERPNEX Cloud hosted

ERPNext: v10.1.10-654 (fb12805) (v10.x.x) Frappe Framework: v10.1.71-16 (90a3ce6) (v10.x.x)

https://discuss.erpnext.com/t/make-erp-emails-look-they-all-come-from-one-account-rather-than-individual-accounts/48399/2

SilentHunter124 commented 3 years ago

The Problem is still existing. Can anyone take this?

ERPNext: v13.6.0 (HEAD) Frappe Framework: v13.6.0 (HEAD)