frappe / erpnext

Free and Open Source Enterprise Resource Planning (ERP)
https://erpnext.com
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Quote Status changing from Completed to Expired #20745

Open asmit3141 opened 4 years ago

asmit3141 commented 4 years ago

Completed Quotes change from completed to expired after the expiry date.

WebsiteDeveloper commented 4 years ago

@asmit3141 is this a feature request or an issue? Can you provide some more detail?

asmit3141 commented 4 years ago

This is an issue.

Quotes change to a completed status once a Sales Order is created linked to the Quote.

If the SO is not created before the expiry date on the Quote the status changes to Expired requiring the quote to be marked lost or canceled and reissued with an amended expiry date.

In our system Quotes that show as completed are changing to expired status. I have not determined what is causing the status change.

WebsiteDeveloper commented 4 years ago

Which version of erpnext are you using?

asmit3141 commented 4 years ago

Installed Apps ERPNext: v12.5.2 (version-12)

ERPNext Support: v0.0.3 (master)

Frappe Framework: v12.3.0 (version-12)

Journeys: v0.0.1 (version-12)

shinzuco commented 3 years ago

@asmit3141 @WebsiteDeveloper Same issue with Quotations marked as Lost. When the "Set as Lost" button is clicked the status gets changed to "Lost", but the next day ( at midnight) the Status will be overwritten with "Expired".

I suspect that the function that checked for expired quotations is overwriting the status in both cases.

shinzuco commented 3 years ago

@asmit3141 this has been fixed in v12 and v13 i think, try an update, it should work.

asmit3141 commented 3 years ago

I suspected it had been resolved at some point sense I posted this in March of 2020.