frappe / erpnext

Free and Open Source Enterprise Resource Planning (ERP)
https://erpnext.com
GNU General Public License v3.0
20.83k stars 7.15k forks source link

Email undelivered error #21330

Closed ReginaldGouws closed 4 years ago

ReginaldGouws commented 4 years ago

Description of the issue

I made my email account and domain no issues there, i assigned the emails to account but as soon as i choose where "Append To" in email setting for a account I get an error email.

Context information (for bug reports)

This is the mail system at host ditablexxxx.xxxxxxxx.co.za.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

               The mail system

admin@example.com: Domain example.com does not accept mail (nullMX)

Reporting-MTA: dns; ditablexxxx.xxxxxxxx.co.za X-Postfix-Queue-ID: 97EE2520799 X-Postfix-Sender: rfc822; reginaldgouws@ditable.co.za Arrival-Date: Sat, 18 Apr 2020 15:52:46 +0200 (SAST)

Final-Recipient: rfc822; admin@example.com Original-Recipient: rfc822;admin@example.com Action: failed Status: 5.1.0 Diagnostic-Code: X-Postfix; Domain example.com does not accept mail (nullMX)

Output of bench version erpnext 12.7.0 frappe 12.5.0

Steps to reproduce the issue

  1. Setup email from a server
  2. in account settings change Append To: ToDo

What have I done

bench --site sitename.co.za clear-cache bench update

Observed result

Getting undelivered error

Expected result

ToDo task to be created but it does not

OS version / distribution, ERPNext install method, etc. Ubuntu 18.04.4 LTS Easy install

ReginaldGouws commented 4 years ago

It seems that after the update the email address for my administrator email went back to admin@example and the system tried to send emails from that account, even if i set up default sending and receiving email account.