frappe / erpnext

Free and Open Source Enterprise Resource Planning (ERP)
https://erpnext.com
GNU General Public License v3.0
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Serial number Warranty expiry issue #41064

Open sapl-santhosh opened 5 months ago

sapl-santhosh commented 5 months ago

Information about bug

Screenshot 2024-04-17 160912 The item inventory shows the warranty period is set to 365 days

Screenshot 2024-04-17 160951 Inspite of that serial number does not shows the warranty expiry date and warranty period.

Screenshot 2024-04-17 161333 This is the serial number document showing warrant expiry and warranty period details. this was created before your serial number and batch bundle option. V14.

This system was pretty good. It has serial number creating document link. as well as despatch document details. whether it may be delivery note or sales invoice.

is there any option to go back to that previous system,

Because at a glance we can see from the serial number doc 1) warranty expiry details 2) who is the customer

Module

stock

Version

ERPNext: v15.20.3 (HEAD)

Frappe Framework: v15.22.0 (HEAD)

Frappe HR: v15.17.0 (HEAD)

India Compliance: v15.7.2 (HEAD)

Payments: v0.0.1 (HEAD)

Installation method

None

Relevant log output / Stack trace / Full Error Message.

No response

sapl-santhosh commented 5 months ago

Also updated the stock settings to use serial number and batch Screenshot 2024-04-17 165633 Screenshot 2024-04-17 165746

Inspite of that the serial number doc does not shows the warranty expiry date.

Is there any solutions to solve this or totally go back this things in version 14

sapl-santhosh commented 5 months ago

Is there any place where the Warranty expiry is being updated based on 1) inventory item warranty days 2) based on the delivery documents like Delivery note or sales invoice.

sapl-santhosh commented 5 months ago

for your additional information in V14. we used to create a warranty certificate print template from this serial number doc which has

Serial No. Item name and description Customer name (fetched from the despatch document details) warranty expiry date.

and below we have some bla bla bla terms and conditions of warranty. and use this to send customer as warranty certificate.

we are missing this in V15

sapl-santhosh commented 5 months ago

here is a short video from V14 Recording 2024-04-19 144402.zip

sapl-santhosh commented 5 months ago

4545.pdf this is a serial no doctype pdf copy having all details of that serial number 1) item details 2) customer details 3) warranty details

In support angle these information on a single document is very useful.

I don't want to report these as issues, may be you can consider as a feature request.