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frappe / erpnext

Free and Open Source Enterprise Resource Planning (ERP)
https://erpnext.com
GNU General Public License v3.0
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Warranty Information didn't update at Serial after upgrade version 15 #42270

Open thida-bcn opened 4 months ago

thida-bcn commented 4 months ago

Information about bug

Item with Warranty Period image Create Sales Invoice image Go to Serial image Missing Warranty Information image

At version 14 image image

warranty claim list image

Module

stock, selling

Version

ERPNext: v15.29.2 (version-15)

Frappe Framework: v15.34.0 (version-15)

Frappe HR: v15.23.1 (version-15)

Frappe Lending: v0.0.1 (develop)

Installation method

manual install

Relevant log output / Stack trace / Full Error Message.

No response

dineshpanchal93 commented 4 months ago

Same issue we are also facing

dineshpanchal93 commented 4 months ago

https://github.com/frappe/erpnext/issues/41646

thida-bcn commented 4 months ago

41646

yes, not yet fixed

frewper commented 3 months ago

Duplicate of #41646

trackomatic commented 3 months ago

We are also facing the same problem on serial number warranty. No details are fetched from Purchase/Sales of the serial number. we have to manually out the Warranty Expiry Date for each serial number. As warranty starts from the date of sale... Hence the Details of Sales Invoice / Delivery Note should also be fetched while checking the warranty status of the serial number and creating the warranty complaints. Additionally, there should be a filter on the Serial Number based on the customer. It will help the customer to create warranty complaints from customer portal itself...

https://discuss.frappe.io/t/serial-number-warranty-details/122934?u=trackomatic_india

dixit-sigzen commented 2 months ago

any update on this?

trackomatic commented 2 months ago

any update on this?

Not Yet... I am also looking to find a solution to this situation.. But no success till now..