In a Role called "Junior agent" of which i created, i only allow the role to have the ability to read and export tickets.
However, when i login into an account that has the "Junior Agent" role, the account still has the ability to create a ticket. The system only warn the user that they cant create the ticket, but still allows them to.
The picture below is a ticket that i have created using the mentioned above account
Module
other
Version
ERPNext: v15.25.0 (version-15)
Frappe Framework: v15.28.0 (version-15)
Helpdesk: v0.10.0 (main)
Installation method
None
Relevant log output / Stack trace / Full Error Message.
Information about bug
In a Role called "Junior agent" of which i created, i only allow the role to have the ability to read and export tickets.
However, when i login into an account that has the "Junior Agent" role, the account still has the ability to create a ticket. The system only warn the user that they cant create the ticket, but still allows them to.
The picture below is a ticket that i have created using the mentioned above account
Module
other
Version
ERPNext: v15.25.0 (version-15)
Frappe Framework: v15.28.0 (version-15)
Helpdesk: v0.10.0 (main)
Installation method
None
Relevant log output / Stack trace / Full Error Message.
No response