Helpdesk Setup Error - Githubissues

dineshpanchal93 commented 2 months ago

Information about bug

App Versions

{
    "attendance_reconciliation": "0.0.1",
    "bank_connector_erpnext": "0.0.1",
    "bom_analysis": "0.0.1",
    "bulk_export": "0.0.1",
    "bulkqrcodegeneration": "0.0.2",
    "check_run": "15.1.2",
    "crm": "1.19.0",
    "custom_attendance": "0.0.1",
    "custom_emails": "0.0.1",
    "emailsapprovals": "0.0.1",
    "erpnext": "15.32.1",
    "frappe": "15.37.0",
    "gameplan": "0.0.1",
    "helpdesk": "0.10.0",
    "hrms": "15.25.2",
    "in_out_track": "0.0.1",
    "india_compliance": "15.12.1",
    "kentcamattendance": "0.0.1",
    "print_designer": "1.4.0",
    "raven": "1.6.6",
    "reports": "0.0.1",
    "twilio_integration": "0.0.1",
    "ultramsg_4_erpnext": "2.0.1"
}

Route

setup-wizard/0

Traceback

Traceback (most recent call last):
  File "apps/frappe/frappe/app.py", line 114, in application
    response = frappe.api.handle(request)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/api/__init__.py", line 49, in handle
    data = endpoint(**arguments)
           ^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/api/v1.py", line 36, in handle_rpc_call
    return frappe.handler.handle()
           ^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/handler.py", line 49, in handle
    data = execute_cmd(cmd)
           ^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/handler.py", line 85, in execute_cmd
    return frappe.call(method, **frappe.form_dict)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/__init__.py", line 1768, in call
    return fn(*args, **newargs)
           ^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/utils/typing_validations.py", line 31, in wrapper
    return func(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/desk/page/setup_wizard/setup_wizard.py", line 61, in setup_complete
    return process_setup_stages(stages, args)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/desk/page/setup_wizard/setup_wizard.py", line 81, in process_setup_stages
    task.get("fn")(task.get("args"))
  File "apps/helpdesk/helpdesk/setup/setup_wizard.py", line 14, in setup_complete
    new_user = frappe.db.get_list("User", filters={"email": email}, limit=1, pluck="name")[
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
IndexError: list index out of range

Request Data

{
    "type": "POST",
    "args": {
        "args": "{\"language\":\"English\",\"country\":\"India\",\"timezone\":\"Asia/Kolkata\",\"currency\":\"INR\",\"company_name\":\"Gladwin Techgen Private Limited\",\"company_abbr\":\"GTPL\",\"default_gst_rate\":\"18.0\",\"chart_of_accounts\":\"India - Chart of Accounts\",\"fy_start_date\":\"2024-04-01\",\"fy_end_date\":\"2025-03-31\",\"setup_demo\":0,\"enable_audit_trail\":0}"
    },
    "headers": {},
    "error_handlers": {},
    "url": "/api/method/frappe.desk.page.setup_wizard.setup_wizard.setup_complete",
    "request_id": null
}

Response Data

{
    "setup_wizard_failure_message": "Failed to execute method",
    "exception": "IndexError: list index out of range",
    "exc_type": "IndexError",
    "_exc_source": "helpdesk (app)"
}

Version

Frappe Latest v15 Helpdesk Main Latest

Installation method

manual install

Relevant log output / Stack trace / Full Error Message.

### App Versions

{
    "attendance_reconciliation": "0.0.1",
    "bank_connector_erpnext": "0.0.1",
    "bom_analysis": "0.0.1",
    "bulk_export": "0.0.1",
    "bulkqrcodegeneration": "0.0.2",
    "check_run": "15.1.2",
    "crm": "1.19.0",
    "custom_attendance": "0.0.1",
    "custom_emails": "0.0.1",
    "emailsapprovals": "0.0.1",
    "erpnext": "15.32.1",
    "frappe": "15.37.0",
    "gameplan": "0.0.1",
    "helpdesk": "0.10.0",
    "hrms": "15.25.2",
    "in_out_track": "0.0.1",
    "india_compliance": "15.12.1",
    "kentcamattendance": "0.0.1",
    "print_designer": "1.4.0",
    "raven": "1.6.6",
    "reports": "0.0.1",
    "twilio_integration": "0.0.1",
    "ultramsg_4_erpnext": "2.0.1"
}

Route

setup-wizard/0

Traceback

Traceback (most recent call last):
  File "apps/frappe/frappe/app.py", line 114, in application
    response = frappe.api.handle(request)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/api/__init__.py", line 49, in handle
    data = endpoint(**arguments)
           ^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/api/v1.py", line 36, in handle_rpc_call
    return frappe.handler.handle()
           ^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/handler.py", line 49, in handle
    data = execute_cmd(cmd)
           ^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/handler.py", line 85, in execute_cmd
    return frappe.call(method, **frappe.form_dict)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/__init__.py", line 1768, in call
    return fn(*args, **newargs)
           ^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/utils/typing_validations.py", line 31, in wrapper
    return func(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/desk/page/setup_wizard/setup_wizard.py", line 61, in setup_complete
    return process_setup_stages(stages, args)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "apps/frappe/frappe/desk/page/setup_wizard/setup_wizard.py", line 81, in process_setup_stages
    task.get("fn")(task.get("args"))
  File "apps/helpdesk/helpdesk/setup/setup_wizard.py", line 14, in setup_complete
    new_user = frappe.db.get_list("User", filters={"email": email}, limit=1, pluck="name")[
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
IndexError: list index out of range

Request Data

{
    "type": "POST",
    "args": {
        "args": "{\"language\":\"English\",\"country\":\"India\",\"timezone\":\"Asia/Kolkata\",\"currency\":\"INR\",\"company_name\":\"Gladwin Techgen Private Limited\",\"company_abbr\":\"GTPL\",\"default_gst_rate\":\"18.0\",\"chart_of_accounts\":\"India - Chart of Accounts\",\"fy_start_date\":\"2024-04-01\",\"fy_end_date\":\"2025-03-31\",\"setup_demo\":0,\"enable_audit_trail\":0}"
    },
    "headers": {},
    "error_handlers": {},
    "url": "/api/method/frappe.desk.page.setup_wizard.setup_wizard.setup_complete",
    "request_id": null
}

Response Data

{
    "setup_wizard_failure_message": "Failed to execute method",
    "exception": "IndexError: list index out of range",
    "exc_type": "IndexError",
    "_exc_source": "helpdesk (app)"
}

dineshpanchal93 commented 2 months ago

@RitvikSardana