error when installing helpdesk

[AlexisDali]

Hello my friends. I am trying to install frappe helpdesk on my erpnext, I follow this link:https://github.com/frappe/helpdesk when i run this command: bench --site helpdesk.test install-app helpdesk I get this error _An error occurred while installing helpdesk: (1045, "Access denied for user '_011f7aeb9ad26be4'@'localhost' (using password: YES)") Traceback with variables (most recent call last): File "apps/frappe/frappe/commands/site.py", line 445, in install_app _install_app(app, verbose=context.verbose, force=force) context = {'sites': ['helpdesk.test'], 'force': False, 'verbose': False, 'profile': False} apps = ('helpdesk',) force = False _install_app = <function install_app at 0x7adf2ca6ad40> filelock = <function filelock at 0x7adf2ca68540> exit_code = 0 site = 'helpdesk.test' app = 'helpdesk' err = OperationalError(1045, "Access denied for user '_011f7aeb9ad26be4'@'localhost' (using password: YES)") File "apps/frappe/frappe/installer.py", line 265, in install_app frappe.clear_cache() name = 'helpdesk' verbose = False set_as_patched = True force = False sync_jobs = <function sync_jobs at 0x7adf2b9d7b00> sync_for = <function sync_for at 0x7adf2b9e4860> sync_customizations = <function sync_customizations at 0x7adf2ca34f40> sync_fixtures = <function sync_fixtures at 0x7adf2b9e4b80> File "apps/frappe/frappe/init.py", line 1017, in clear_cache for key in frappe.get_hooks("persistent_cachekeys"): user = None ......etc bench version is: 5.22.9 my node version is:v18.20.4 erpnext 15.35.1 frappe 15.40.6 hrms 16.0.0-dev payments 0.0.1 raven 1.7.0 anyone encounter such issue before..?

[RitvikSardana]

This looks like, the password which you are putting for the sql is wrong. You need to put correct SQL root password

[EasternIndustries-IT]

It also errors in apps.json apps.json { "url": "https://github.com/frappe/helpdesk.git", "branch": "v0.10.0" }

The error returned 548.6 Getting helpdesk 548.6 $ git clone https://github.com/frappe/helpdesk.git --branch v0.10.0 --depth 1 --origin upstream 548.6 subprocess.CalledProcessError: Command 'git clone https://github.com/frappe/helpdesk.git --branch v0.10.0 --depth 1 --origin upstream' returned non-zero exit status 128. 548.6 548.6 The above exception was the direct cause of the following exception: 548.6 548.6 Traceback (most recent call last): 548.6 File "/usr/local/lib/python3.11/site-packages/bench/commands/make.py", line 75, in init 548.6 init( 548.6 File "/usr/local/lib/python3.11/site-packages/bench/utils/render.py", line 105, in wrapper_fn 548.6 return fn(*args, **kwargs) 548.6 ^^^^^^^^^^^^^^^^^^^ 548.6 File "/usr/local/lib/python3.11/site-packages/bench/utils/system.py", line 98, in init 548.6 install_apps_from_path(apps_path, bench_path=path) 548.6 File "/usr/local/lib/python3.11/site-packages/bench/app.py", line 1030, in install_apps_from_path 548.6 get_app( 548.6 File "/usr/local/lib/python3.11/site-packages/bench/app.py", line 770, in get_app 548.6 app.get() 548.6 File "/usr/local/lib/python3.11/site-packages/bench/utils/render.py", line 126, in wrapper_fn 548.6 return fn(*args, **kwargs) 548.6 ^^^^^^^^^^^^^^^^^^^ 548.6 File "/usr/local/lib/python3.11/site-packages/bench/app.py", line 203, in get 548.6 self.bench.run( 548.6 File "/usr/local/lib/python3.11/site-packages/bench/bench.py", line 48, in run 548.6 return exec_cmd(cmd, cwd=cwd or self.cwd, _raise=_raise) 548.6 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 548.6 File "/usr/local/lib/python3.11/site-packages/bench/utils/__init__.py", line 178, in exec_cmd 548.6 raise CommandFailedError(cmd) from subprocess.CalledProcessError(return_code, cmd) 548.6 bench.exceptions.CommandFailedError: git clone https://github.com/frappe/helpdesk.git --branch v0.10.0 --depth 1 --origin upstream 548.6 548.6 ERROR: There was a problem while creating /home/frappe/frappe-bench 548.6 Do you want to rollback these changes? [y/N]: