Open TheMatt2 opened 6 years ago
Is there an update on this?
@TheGreatKetchup unfortunately @Adam8234 graduated from the team, and we are in still in the process of teaching new students Android development.
If you want to take a crack at fixing the issue, we are more than happy to accept pull requests! Unfortunately I can't provide a timeline on when we will be able to take a look at fixing this issue, but it definitely hasn't fallen off our radar!
From testing this weekend, we have seen multiple cases where scouted matches actually don't get logged by the server phone. Initially we thought it was mistakes by people using the phones, but after isolated testing, it was clear that there is actually an issue.
The issue appears to be that if more than one phone tries to sync at once, an error can occur, showing a dialog on the scout phone saying "Could not connect to server, please check the version of the server phone..." (even though the versions were all up to date).
After these errors, if a phone successfully syncs, it shows up in the logs of the server, but as having reported 0 new matches.
When the data is then exported (as raw export), some of the data, is then completely missing! When syncing six scouting phones to a server, we have observed up to 3 phones having their data disappear at once.
The work around is to just not sync multiple phones at once. If done individually, we say much fewer odd disappearances of data (though there was one).
Steps to reproduce.