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fredemmott / StreamDeck-Discord

Control the Discord application with the Elgato StreamDeck
MIT License
275 stars 23 forks source link

Plugin not giving me the option to install #14

Closed N0N-afk closed 4 years ago

N0N-afk commented 4 years ago

The plugin once opened, closes and does not give me the option to install the plugin directly to the Stream Deck app.

fredemmott commented 4 years ago

Can you clarify what you mean by “opened”? Screenshots or videos may be useful.

N0N-afk commented 4 years ago

I apologize, I mean I double clicked to open it and nothing came up.

TheDankestJew commented 4 years ago

I am having the same issue when i double click the plugin there is nothing shown on the stream deck

fredemmott commented 4 years ago

What is the thing you're double-clicking on? The .sdplugin file, the .exe, or something else?

bennett-tl commented 4 years ago

I'm having issues trying to reinstall the plugin using the .sdplugin file. When double clicking the plugin file, stream deck flashes as if it registered that I wanted to install it, but does not ask me for the option of whether or not I would like to install it. Have tried restarting stream deck to see if that fixes it but it does not. Uninstalled it because thought reinstalling it would fix issues with it not working with discord (but I think it was because I had the original version you released and not this updated one).

Edit: Forgot to say, when this happens, it doesn't show up in the custom plugins folder.

fredemmott commented 4 years ago

Closing: you need to contact Elgato support for this; the software is not attempting to load the plugin, so nothing the plugin can do.

fredemmott commented 4 years ago

I just accidentally reproduced this:

If you download it multiple times and end up with com.fredemmott.discord.sdPlugin and com.fredemmott.discord (1).sdplugin, this happens if you open the latter. Passing on to Elgato.