Closed ninavizz closed 3 years ago
ninavizz
commented
5 years ago Good article from Uncle Jared, wrt usefulness of personas vs scenarios; likely relevant to future SD work. TL;DR: "Scenarios" as a synthesis output from diary/ethnographic study, could deliver more value—which does not negate the value of Personas, but is relevant in budgeting time and spec'ing out tasks against effort-to-value. https://articles.uie.com/when-it-comes-to-personas-the-real-value-is-in-the-scenarios/
ninavizz
commented
5 years ago Oooh... just came across this when reading an article. Really dig it. https://medium.com/the-xplane-collection/updated-empathy-map-canvas-46df22df3c8a
ninavizz
commented
4 years ago Tackled in a first, skeletal jab, for the 2019 team offsite: https://drive.google.com/drive/folders/1QTRWoEXb74d2Q75HoOJPCARg7D_FMJV2
Keeping issue open in 2020, as it would be great to expand upon the above through a more proper research effort & team collaboration to iterate.
ninavizz
commented
3 years ago Maybe I just never noticed the "Close with comment" button, below? Closing as completed per the above cited deliveries.
Who are the whistleblowers that use our platform? What are their human needs?
Personas would be very helpful in acquainting non-regular contributors with the project. They also help regulars guide decisions against who users really are, as defined/objective criteria; vs assumptions we all have or defer to in our own minds.
Started some things in 2016: https://drive.google.com/open?id=18Q9QtgQu_eKm1-2--1oJe5YSbbZeYxdW
"Where is the value of this work?" Users cannot themselves speak to their own needs, with the clarity or seeing opportunities that objective outsiders synthesizing behavioral research, can. It is a great stopgap for hacker projects, to simply ask users what they want. To make large software efforts deliver a value to users on par with the effort made to just get the nuts-and-bolts built, this behavioral research by UX professional(s) is essential.