I keep being surprised when I get my weekly emails telling me cases have been terminated for 90 days. I think we could do a better job making sure people realize this. The flag flips from null to a value two ways that I can think of:
When we get a docket report.
When we get the docket report, that would normally come along with a docket entry. In that case, we should send the alert we would normally, and include a note in it that explains that the case was also terminated.
It's also possible to get a docket report with no new entries, but that flips the date_terminated field. If so, we should just send an email saying the case is terminated.
When our nightly iquery crawler hits the page.
When this happens, we might not have the docket entry that closed the case, so we should send a notice explaining that grabbing that entry might be necessary.
The flag also flips from a date value to null sometimes, for example, when cases are re-opened. When this happens, we should notify:
Anybody that has an alert for the case that's still in place.
Anybody that previously had an alert for the case, if the alert expired.
This should make people quite happy, in most cases. I think it'll mean adding a new alert status though, for alerts that are unsubscribed due to the weekly timeout script.
I think that should cover the bases, but there's certainly more I haven't thought about. Anyway, I think this feature should help folks. For my part, it would have helped me on a few occasions already.
I keep being surprised when I get my weekly emails telling me cases have been terminated for 90 days. I think we could do a better job making sure people realize this. The flag flips from null to a value two ways that I can think of:
When we get a docket report.
When we get the docket report, that would normally come along with a docket entry. In that case, we should send the alert we would normally, and include a note in it that explains that the case was also terminated.
It's also possible to get a docket report with no new entries, but that flips the date_terminated field. If so, we should just send an email saying the case is terminated.
When our nightly iquery crawler hits the page.
When this happens, we might not have the docket entry that closed the case, so we should send a notice explaining that grabbing that entry might be necessary.
The flag also flips from a date value to null sometimes, for example, when cases are re-opened. When this happens, we should notify:
Anybody that previously had an alert for the case, if the alert expired.
This should make people quite happy, in most cases. I think it'll mean adding a new alert status though, for alerts that are unsubscribed due to the weekly timeout script.
I think that should cover the bases, but there's certainly more I haven't thought about. Anyway, I think this feature should help folks. For my part, it would have helped me on a few occasions already.