freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Installed modules don't appear in configuration #2515

Closed ihlstbrown closed 1 year ago

ihlstbrown commented 1 year ago

First of all, I'm a n00b to Freescout, but I'm loving it. I've installed FS on Interserver.net using their installer. Everything is working but when I went to install modules, they don't appear in the settings area for me to configure.

The install of each module is completing with no errors. Everything shows installed and activated.

The only error in the laravel log is: Error: FilesystemIterator::__construct(/home/helpilli/domains/help.illinoisheartland.org/public_html/storage/app/updater/1.8.46/vendor_tmp/nesbot/carbon/src/Carbon/Exceptions): failed to open dir: No such file or directory; File: /home/helpilli/domains/help.illinoisheartland.org/public_html/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php (531)

I'm really stuck and don't know where to look. Anybody who's willing to be patient with me as I learn this software would be appreciated!

ihlstbrown commented 1 year ago

The specific module I'm trying to configure is the end user portal.

freescout-helpdesk commented 1 year ago

Have you activated them?

freescout-helpdesk commented 1 year ago

Keep in mind that End-User Portal Module settings are located in the mailbox's dropdown menu, not in the Manage > Settings.

freescout-helpdesk commented 1 year ago

Closing for no activity.