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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Error on update to 1.8.56 #2656

Closed avenjamin closed 1 year ago

avenjamin commented 1 year ago

Got an error when running the update. Refreshing the page afterwards showed the update was installed fine.

Logs show the following:

Call to undefined method App\Misc\Helper::queueWorkerRestart() {"exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalThrowableError(code: 0): Call to undefined method App\\Misc\\Helper::queueWorkerRestart() at /var/www/html/app/Console/Commands/ClearCache.php:59)
[stacktrace]
#0 [internal function]: App\\Console\\Commands\\ClearCache->handle()
#1 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(29): call_user_func_array()
#2 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(87): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#3 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(31): Illuminate\\Container\\BoundMethod::callBoundMethod()
#4 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/Container.php(549): Illuminate\\Container\\BoundMethod::call()
#5 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(183): Illuminate\\Container\\Container->call()
#6 /var/www/html/vendor/symfony/console/Command/Command.php(255): Illuminate\\Console\\Command->execute()
#7 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(170): Symfony\\Component\\Console\\Command\\Command->run()
#8 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(198): Illuminate\\Console\\Command->run()
#9 /var/www/html/app/Console/Commands/AfterAppUpdate.php(40): Illuminate\\Console\\Command->call()
#10 [internal function]: App\\Console\\Commands\\AfterAppUpdate->handle()
#11 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(29): call_user_func_array()
#12 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(87): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#13 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(31): Illuminate\\Container\\BoundMethod::callBoundMethod()
#14 /var/www/html/overrides/laravel/framework/src/Illuminate/Container/Container.php(549): Illuminate\\Container\\BoundMethod::call()
#15 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(183): Illuminate\\Container\\Container->call()
#16 /var/www/html/vendor/symfony/console/Command/Command.php(255): Illuminate\\Console\\Command->execute()
#17 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Command.php(170): Symfony\\Component\\Console\\Command\\Command->run()
#18 /var/www/html/vendor/symfony/console/Application.php(992): Illuminate\\Console\\Command->run()
#19 /var/www/html/vendor/symfony/console/Application.php(255): Symfony\\Component\\Console\\Application->doRunCommand()
#20 /var/www/html/vendor/symfony/console/Application.php(148): Symfony\\Component\\Console\\Application->doRun()
#21 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Application.php(88): Symfony\\Component\\Console\\Application->run()
#22 /var/www/html/vendor/laravel/framework/src/Illuminate/Console/Application.php(177): Illuminate\\Console\\Application->run()
#23 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(249): Illuminate\\Console\\Application->call()
#24 /var/www/html/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(221): Illuminate\\Foundation\\Console\\Kernel->call()
#25 /var/www/html/vendor/codedge/laravel-selfupdater/src/SourceRepository.php(124): Illuminate\\Support\\Facades\\Facade::__callStatic()
#26 /var/www/html/overrides/laravel/framework/src/Illuminate/Support/Collection.php(376): Codedge\\Updater\\SourceRepository->Codedge\\Updater\\{closure}()
#27 /var/www/html/vendor/codedge/laravel-selfupdater/src/SourceRepository.php(125): Illuminate\\Support\\Collection->every()
#28 /var/www/html/vendor/codedge/laravel-selfupdater/src/SourceRepository.php(63): Codedge\\Updater\\SourceRepository->postUpdateArtisanCommands()
#29 [internal function]: Codedge\\Updater\\SourceRepository->update()
#30 /var/www/html/vendor/codedge/laravel-selfupdater/src/UpdaterManager.php(106): call_user_func_array()
#31 /var/www/html/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(221): Codedge\\Updater\\UpdaterManager->__call()
#32 /var/www/html/app/Http/Controllers/SystemController.php(309): Illuminate\\Support\\Facades\\Facade::__callStatic()
#33 [internal function]: App\\Http\\Controllers\\SystemController->ajax()
#34 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array()
#35 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction()
#36 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\\Routing\\ControllerDispatcher->dispatch()
#37 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\\Routing\\Route->runController()
#38 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\\Routing\\Route->run()
#39 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#40 /var/www/html/app/Http/Middleware/CheckRole.php(26): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#41 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CheckRole->handle()
#42 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#43 /var/www/html/app/Http/Middleware/CustomHandle.php(22): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#44 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CustomHandle->handle()
#45 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#46 /var/www/html/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#47 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\LogoutIfDeleted->handle()
#48 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#49 /var/www/html/app/Http/Middleware/Localize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#50 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\Localize->handle()
#51 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#52 /var/www/html/app/Http/Middleware/HttpsRedirect.php(49): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#53 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\HttpsRedirect->handle()
#54 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#55 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#56 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
#57 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#58 /var/www/html/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#59 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Auth\\Middleware\\Authenticate->handle()
#60 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#61 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#62 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#63 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#64 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#65 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#66 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#67 /var/www/html/app/Http/Middleware/TokenAuth.php(31): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#68 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TokenAuth->handle()
#69 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#70 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#71 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Session\\Middleware\\StartSession->handle()
#72 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#73 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#74 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#75 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#76 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#77 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#78 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#79 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#80 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\\Pipeline\\Pipeline->then()
#81 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\\Routing\\Router->runRouteWithinStack()
#82 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\\Routing\\Router->runRoute()
#83 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\\Routing\\Router->dispatchToRoute()
#84 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Routing\\Router->dispatch()
#85 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#86 /var/www/html/app/Http/Middleware/TerminateHandler.php(12): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#87 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TerminateHandler->handle()
#88 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#89 /var/www/html/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#90 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\ResponseHeaders->handle()
#91 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#92 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#93 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\\Proxy\\TrustProxies->handle()
#94 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#95 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#96 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#97 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#98 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#99 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#100 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#101 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#102 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle()
#103 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#104 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#105 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle()
#106 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#107 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#108 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\\Pipeline\\Pipeline->then()
#109 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#110 /var/www/html/public/index.php(83): Illuminate\\Foundation\\Http\\Kernel->handle()
#111 {main}
"}
ilyakonovalenko commented 1 year ago

Same here. It works fine after update, but update process itself has failed state because of the error.

freescout-helpdesk commented 1 year ago

All instructions and recommendations are here: https://github.com/freescout-helpdesk/freescout/wiki/Updating-FreeScout