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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Error resetting password of local user #3077

Closed mhktc closed 1 year ago

mhktc commented 1 year ago

PHP version: PHP 8.1.2-1ubuntu2.11 FreeScout version: 1.8.79

Hello,

when i try to reset the password of a local freescout user i always get the error: " Error occurred. Please check your internet connection and try again."

in the laravel logs i get the following error: Connection could not be established with host 127.0.0.1 [Connection refused #111] {"userId":XXX,"email":"XXX","exception":"[object] (Swift_TransportException(code: 0): Connection could not be established with host 127.0.0.1 [Connection refused #111] at /var/www/html/overrides/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:271) [stacktrace]

0 /var/www/html/overrides/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(58): Swift_Transport_StreamBuffer->establishSocketConnection()

1 /var/www/html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(143): Swift_Transport_StreamBuffer->initialize()

2 /var/www/html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mailer.php(65): Swift_Transport_AbstractSmtpTransport->start()

3 /var/www/html/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(451): Swift_Mailer->send()

4 /var/www/html/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(235): Illuminate\Mail\Mailer->sendSwiftMessage()

5 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/Channels/MailChannel.php(64): Illuminate\Mail\Mailer->send()

6 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(113): Illuminate\Notifications\Channels\MailChannel->send()

7 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(89): Illuminate\Notifications\NotificationSender->sendToNotifiable()

8 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(64): Illuminate\Notifications\NotificationSender->sendNow()

9 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/ChannelManager.php(35): Illuminate\Notifications\NotificationSender->send()

10 /var/www/html/vendor/laravel/framework/src/Illuminate/Notifications/RoutesNotifications.php(18): Illuminate\Notifications\ChannelManager->send()

11 /var/www/html/app/User.php(773): App\User->notify()

12 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Passwords/PasswordBroker.php(70): App\User->sendPasswordResetNotification()

13 /var/www/html/app/Http/Controllers/UsersController.php(417): Illuminate\Auth\Passwords\PasswordBroker->sendResetLink()

14 [internal function]: App\Http\Controllers\UsersController->ajax()

15 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array()

16 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction()

17 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\Routing\ControllerDispatcher->dispatch()

18 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\Routing\Route->runController()

19 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Route->run()

20 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}()

21 /var/www/html/Modules/Ldap/Overrides/Adldap/Laravel/Middleware/WindowsAuthenticate.php(64): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

22 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Adldap\Laravel\Middleware\WindowsAuthenticate->handle()

23 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

24 /var/www/html/app/Http/Middleware/CustomHandle.php(22): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

25 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CustomHandle->handle()

26 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

27 /var/www/html/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

28 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\LogoutIfDeleted->handle()

29 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

30 /var/www/html/app/Http/Middleware/Localize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

31 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\Localize->handle()

32 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

33 /var/www/html/app/Http/Middleware/HttpsRedirect.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

34 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\HttpsRedirect->handle()

35 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

36 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

37 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Routing\Middleware\SubstituteBindings->handle()

38 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

39 /var/www/html/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

40 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Auth\Middleware\Authenticate->handle()

41 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

42 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

43 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()

44 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

45 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

46 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle()

47 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

48 /var/www/html/app/Http/Middleware/TokenAuth.php(31): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

49 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TokenAuth->handle()

50 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

51 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

52 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle()

53 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

54 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

55 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()

56 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

57 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

58 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\EncryptCookies->handle()

59 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

60 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

61 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then()

62 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack()

63 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute()

64 /var/www/html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute()

65 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch()

66 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()

67 /var/www/html/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

68 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle()

69 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

70 /var/www/html/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

71 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle()

72 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

73 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

74 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle()

75 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

76 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

77 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

78 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

79 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

80 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

81 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

82 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

83 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle()

84 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

85 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

86 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle()

87 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

88 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

89 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then()

90 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()

91 /var/www/html/public/index.php(83): Illuminate\Foundation\Http\Kernel->handle()

92 {main}

"}

freescout-helpdesk commented 1 year ago

Check mail settings in Manage > Settings

mhktc commented 1 year ago

thank you. i corrected the error.