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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Switched to PHP 8.2.2 #3144

Closed j0urna1ist closed 1 year ago

j0urna1ist commented 1 year ago

PHP version: 8.2.2. FreeScout version: 1.8.81 Switched to PHP 8.2.2. Mobile notifications stopped working. Now a permanent error (what to fix?): Modules\MobileNotifications\Jobs\SendPushNotificationToUsers has been attempted too many times or run too long. The job may have previously timed out. {"exception":"[object] (Illuminate\Queue\MaxAttemptsExceededException(code: 0): Modules\MobileNotifications\Jobs\SendPushNotificationToUsers has been attempted too many times or run too long. The job may have previously timed out. at /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php:394) [stacktrace]

0 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(314): Illuminate\Queue\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\Queue\Jobs\DatabaseJob), 1)

1 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(270): Illuminate\Queue\Worker->process('database', Object(Illuminate\Queue\Jobs\DatabaseJob), Object(Illuminate\Queue\WorkerOptions))

2 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(114): Illuminate\Queue\Worker->runJob(Object(Illuminate\Queue\Jobs\DatabaseJob), 'database', Object(Illuminate\Queue\WorkerOptions))

3 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(101): Illuminate\Queue\Worker->daemon('database', 'emails,default,...', Object(Illuminate\Queue\WorkerOptions))

4 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(85): Illuminate\Queue\Console\WorkCommand->runWorker('database', 'emails,default,...')

5 [internal function]: Illuminate\Queue\Console\WorkCommand->handle()

6 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(29): call_user_func_array(Array, Array)

7 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(87): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()

8 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(31): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))

9 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/Container.php(549): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)

10 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Console/Command.php(183): Illuminate\Container\Container->call(Array)

11 /home/k/kggn/lite.su/public_html/vendor/symfony/console/Command/Command.php(255): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))

12 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Console/Command.php(170): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle))

13 /home/k/kggn/lite.su/public_html/vendor/symfony/console/Application.php(992): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))

14 /home/k/kggn/lite.su/public_html/vendor/symfony/console/Application.php(255): Symfony\Component\Console\Application->doRunCommand(Object(Illuminate\Queue\Console\WorkCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))

15 /home/k/kggn/lite.su/public_html/vendor/symfony/console/Application.php(148): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))

16 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Console/Application.php(88): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))

17 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(121): Illuminate\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))

18 /home/k/kggn/lite.su/public_html/artisan(62): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))

19 {main}

"}

freescout-helpdesk commented 1 year ago

Anything in Manage > Logs > App Logs?

j0urna1ist commented 1 year ago

That's him. Class "Modules\MobileNotifications\Providers\MobileNotificationsServiceProvider" not found {"exception":"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Class \"Modules\MobileNotifications\Providers\MobileNotificationsServiceProvider\" not found at /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php:635) [stacktrace]

0 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(582): Illuminate\Foundation\Application->resolveProvider('Modules\\MobileN...')

1 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Foundation/ProviderRepository.php(89): Illuminate\Foundation\Application->register('Modules\\MobileN...')

2 /home/k/kggn/lite.su/public_html/vendor/nwidart/laravel-modules/src/Laravel/Module.php(27): Illuminate\Foundation\ProviderRepository->load(Array)

3 /home/k/kggn/lite.su/public_html/overrides/nwidart/laravel-modules/src/Module.php(279): Nwidart\Modules\Laravel\Module->registerProviders()

4 /home/k/kggn/lite.su/public_html/overrides/nwidart/laravel-modules/src/Repository.php(366): Nwidart\Modules\Module->register()

5 /home/k/kggn/lite.su/public_html/vendor/nwidart/laravel-modules/src/Providers/BootstrapServiceProvider.php(22): Nwidart\Modules\Repository->register()

6 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(586): Nwidart\Modules\Providers\BootstrapServiceProvider->register()

7 /home/k/kggn/lite.su/public_html/vendor/nwidart/laravel-modules/src/ModulesServiceProvider.php(38): Illuminate\Foundation\Application->register(Object(Nwidart\Modules\Providers\BootstrapServiceProvider))

8 /home/k/kggn/lite.su/public_html/vendor/nwidart/laravel-modules/src/LaravelModulesServiceProvider.php(15): Nwidart\Modules\ModulesServiceProvider->registerModules()

9 [internal function]: Nwidart\Modules\LaravelModulesServiceProvider->boot()

10 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(28): call_user_func_array(Array, Array)

11 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(87): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()

12 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/BoundMethod.php(27): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure))

13 /home/k/kggn/lite.su/public_html/overrides/laravel/framework/src/Illuminate/Container/Container.php(549): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL)

14 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(792): Illuminate\Container\Container->call(Array)

15 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(775): Illuminate\Foundation\Application->bootProvider(Object(Nwidart\Modules\LaravelModulesServiceProvider))

16 [internal function]: Illuminate\Foundation\Application->Illuminate\Foundation\{closure}(Object(Nwidart\Modules\LaravelModulesServiceProvider), 22)

17 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(774): array_walk(Array, Object(Closure))

18 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/BootProviders.php(17): Illuminate\Foundation\Application->boot()

19 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(213): Illuminate\Foundation\Bootstrap\BootProviders->bootstrap(Object(Illuminate\Foundation\Application))

20 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(162): Illuminate\Foundation\Application->bootstrapWith(Array)

21 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(146): Illuminate\Foundation\Http\Kernel->bootstrap()

22 /home/k/kggn/lite.su/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))

23 /home/k/kggn/lite.su/public_html/public/index.php(82): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))

24 {main}

"}

j0urna1ist commented 1 year ago

Declaration of GuzzleHttp\Psr7\Uri::withScheme($scheme) must be compatible with Psr\Http\Message\UriInterface::withScheme(string $scheme) {"exception":"[object] (Symfony\Component\Debug\Exception\FatalErrorException(code: 64): Declaration of GuzzleHttp\Psr7\Uri::withScheme($scheme) must be compatible with Psr\Http\Message\UriInterface::withScheme(string $scheme) at /home/k/kggn/lite.su/public_html/vendor/guzzlehttp/psr7/src/Uri.php:13) [stacktrace]

0 {main}

"}

freescout-helpdesk commented 1 year ago

It looks like broken installation. Try to re-update the FreeScout using manual method: https://github.com/freescout-helpdesk/freescout/wiki/Updating-FreeScout#method-5-update-manually

j0urna1ist commented 1 year ago

It didn't help. When clicked, DB migration: Incorrect PHP version (7.1+ is required): 8.2.2 Previously there was a version of PHP 7.1, now it has been updated to 8.2.2. After the update, notifications stopped working LOG error: Declaration of GuzzleHttp\Psr7\Uri::withScheme($scheme) must be compatible with Psr\Http\Message\UriInterface::withScheme(string $scheme) {"exception":"[object] (Symfony\Component\Debug\Exception\FatalErrorException(code: 64): Declaration of GuzzleHttp\Psr7\Uri::withScheme($scheme) must be compatible with Psr\Http\Message\UriInterface::withScheme(string $scheme) at /home/k/kggn/lite.su/public_html/vendor/guzzlehttp/psr7/src/Uri.php:13) [stacktrace]

0 {main}

"}

j0urna1ist commented 1 year ago

The problem has been solved: In the crontab there was a line with the php 7.1 page replaced: //usr/local/bin/php 8.2 ~/lite.su/public_html/artisan schedule:run >> /dev/null 2>&1

Thanks all!!!