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FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
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Can't access System Status page in 1.8.96 #3368

Closed anastis closed 1 year ago

anastis commented 1 year ago

Not sure if this is related to #3366 but I also can't access the /system/status page. I get a "Whoops, looks like something went wrong — check logs in /storage/logs" page instead. This is on a brand new installation, running on PHP 8.1.22

In case it matters, the /system/tools page works fine.

Here's the relevant log entry:

Type error: count(): Argument #1 ($value) must be of type Countable|array, null given {"userId":1,"email":"anastis@example.com","exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalThrowableError(code: 0): Type error: count(): Argument #1 ($value) must be of type Countable|array, null given at /home/userdir/public_html/freescout/app/Module.php:278)
[stacktrace]
#0 /home/userdir/public_html/freescout/app/Module.php(278): count(NULL)
#1 /home/userdir/public_html/freescout/app/Http/Controllers/SystemController.php(223): App\\Module::checkSymlinks()
#2 [internal function]: App\\Http\\Controllers\\SystemController->status(Object(Illuminate\\Http\\Request))
#3 /home/userdir/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array(Array, Array)
#4 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction('status', Array)
#5 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\SystemController), 'status')
#6 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\\Routing\\Route->runController()
#7 /home/userdir/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\\Routing\\Route->run()
#8 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#9 /home/userdir/public_html/freescout/app/Http/Middleware/CheckRole.php(26): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#10 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CheckRole->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#11 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#12 /home/userdir/public_html/freescout/app/Http/Middleware/CustomHandle.php(22): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#13 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CustomHandle->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#15 /home/userdir/public_html/freescout/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#16 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\LogoutIfDeleted->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#17 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#18 /home/userdir/public_html/freescout/app/Http/Middleware/Localize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#19 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\Localize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#21 /home/userdir/public_html/freescout/app/Http/Middleware/HttpsRedirect.php(51): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#22 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\HttpsRedirect->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#24 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#25 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#27 /home/userdir/public_html/freescout/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#28 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#30 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#31 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#33 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#34 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#36 /home/userdir/public_html/freescout/app/Http/Middleware/TokenAuth.php(31): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#37 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TokenAuth->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#39 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#40 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#42 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#43 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#45 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(59): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#46 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#48 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#49 /home/userdir/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/userdir/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/userdir/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/userdir/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}(Object(Illuminate\\Http\\Request))
#55 /home/userdir/public_html/freescout/app/Http/Middleware/TerminateHandler.php(12): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#56 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TerminateHandler->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#58 /home/userdir/public_html/freescout/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#59 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\ResponseHeaders->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#61 /home/userdir/public_html/freescout/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#62 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\\Proxy\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#64 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#65 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#67 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#68 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#70 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#71 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#73 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#74 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#76 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#77 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#78 /home/userdir/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#79 /home/userdir/public_html/freescout/public/index.php(83): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#80 {main}
"}
freescout-helpdesk commented 1 year ago

Try with this /app/Module.php file: https://raw.githubusercontent.com/freescout-helpdesk/freescout/master/app/Module.php

anastis commented 1 year ago

Thanks. Works great.