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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
3.04k stars 497 forks source link

After last update I'm getting this error #3569

Closed infornet1 closed 11 months ago

infornet1 commented 11 months ago

After last update I'm getting this error in freescout version:

Whoops, looks like something went wrong — check logs in /storage/logs ` [2023-12-02 07:19:45] production.ERROR: shell_exec() has been disabled for security reasons {"userId":10,"email":"","exception":"[object] (ErrorException(code: 0): shell_exec() has been disabled for security reasons at /home2/ueipabev/public_html/freescout/app/Misc/Helper.php:1937) [stacktrace]

0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError(2, 'shell_exec() ha...', '/home2/ueipabev...', 1937, Array)

1 /home2/ueipabev/public_html/freescout/app/Misc/Helper.php(1937): shell_exec('php -r \"echo (i...')

2 /home2/ueipabev/public_html/freescout/app/Http/Controllers/SystemController.php(37): App\Misc\Helper::checkRequiredFunctions()

3 [internal function]: App\Http\Controllers\SystemController->status(Object(Illuminate\Http\Request))

4 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array(Array, Array)

5 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction('status', Array)

6 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), Object(App\Http\Controllers\SystemController), 'status')

7 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\Routing\Route->runController()

8 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Route->run()

9 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

10 /home2/ueipabev/public_html/freescout/app/Http/Middleware/CheckRole.php(26): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

11 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CheckRole->handle(Object(Illuminate\Http\Request), Object(Closure))

12 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

13 /home2/ueipabev/public_html/freescout/app/Http/Middleware/CustomHandle.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

14 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CustomHandle->handle(Object(Illuminate\Http\Request), Object(Closure))

15 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

16 /home2/ueipabev/public_html/freescout/app/Http/Middleware/FrameGuard.php(14): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

17 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\FrameGuard->handle(Object(Illuminate\Http\Request), Object(Closure))

18 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

19 /home2/ueipabev/public_html/freescout/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

20 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\LogoutIfDeleted->handle(Object(Illuminate\Http\Request), Object(Closure))

21 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

22 /home2/ueipabev/public_html/freescout/app/Http/Middleware/Localize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

23 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\Localize->handle(Object(Illuminate\Http\Request), Object(Closure))

24 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

25 /home2/ueipabev/public_html/freescout/app/Http/Middleware/HttpsRedirect.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

26 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\HttpsRedirect->handle(Object(Illuminate\Http\Request), Object(Closure))

27 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

28 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

29 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Routing\Middleware\SubstituteBindings->handle(Object(Illuminate\Http\Request), Object(Closure))

30 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

31 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

32 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Auth\Middleware\Authenticate->handle(Object(Illuminate\Http\Request), Object(Closure))

33 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

34 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

35 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle(Object(Illuminate\Http\Request), Object(Closure))

36 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

37 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

38 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle(Object(Illuminate\Http\Request), Object(Closure))

39 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

40 /home2/ueipabev/public_html/freescout/app/Http/Middleware/TokenAuth.php(32): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

41 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TokenAuth->handle(Object(Illuminate\Http\Request), Object(Closure))

42 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

43 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

44 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle(Object(Illuminate\Http\Request), Object(Closure))

45 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

46 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

47 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle(Object(Illuminate\Http\Request), Object(Closure))

48 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

49 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(61): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

50 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\EncryptCookies->handle(Object(Illuminate\Http\Request), Object(Closure))

51 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

52 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

53 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then(Object(Closure))

54 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request))

55 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute(Object(Illuminate\Http\Request), Object(Illuminate\Routing\Route))

56 /home2/ueipabev/public_html/freescout/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request))

57 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request))

58 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}(Object(Illuminate\Http\Request))

59 /home2/ueipabev/public_html/freescout/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

60 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle(Object(Illuminate\Http\Request), Object(Closure))

61 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

62 /home2/ueipabev/public_html/freescout/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

63 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle(Object(Illuminate\Http\Request), Object(Closure))

64 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

65 /home2/ueipabev/public_html/freescout/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

66 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle(Object(Illuminate\Http\Request), Object(Closure))

67 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

68 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

69 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure))

70 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

71 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

72 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure))

73 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

74 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

75 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle(Object(Illuminate\Http\Request), Object(Closure))

76 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

77 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

78 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))

79 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))

80 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))

81 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))

82 /home2/ueipabev/public_html/freescout/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))

83 /home2/ueipabev/public_html/freescout/public/index.php(83): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))

84 {main}

"}`

freescout-helpdesk commented 11 months ago

https://stackoverflow.com/questions/61346125/shell-exec-has-been-disabled-for-security-reasons

infornet1 commented 11 months ago

I'm not expert on this I will need to checking out with our ISP lookslike this functions is suspended on the share hosting, I rollback previous backup on my site, still not able to update for 1.8.110 :-( IF ANYONE could help me it's appreciate!!!

infornet1 commented 11 months ago

I think best option for me is migrate for better ISP recommended by freescout by I need help for that

freescout-helpdesk commented 11 months ago

https://github.com/freescout-helpdesk/freescout/wiki/Hire-Developer