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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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After the last update I can`t access system/status anymore. #3570

Closed sydios closed 11 months ago

sydios commented 11 months ago

Hello,

after the last update I can't access the system settings anymore. See below for the log file.

[2023-12-02 20:34:37] production.ERROR: Call to undefined function App\Misc\shell_exec() {"userId":1,"email":"info@deleted.com","exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalThrowableError(code: 0): Call to undefined function App\\Misc\\shell_exec() at /home/divserveruser/domains/deleted.support/public_html/app/Misc/Helper.php:1937)
[stacktrace]
#0 /home/divserveruser/domains/deleted.support/public_html/app/Http/Controllers/SystemController.php(37): App\\Misc\\Helper::checkRequiredFunctions()
#1 [internal function]: App\\Http\\Controllers\\SystemController->status()
#2 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array()
#3 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction()
#4 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\\Routing\\ControllerDispatcher->dispatch()
#5 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\\Routing\\Route->runController()
#6 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\\Routing\\Route->run()
#7 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#8 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/CheckRole.php(26): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#9 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CheckRole->handle()
#10 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#11 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/CustomHandle.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#12 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\CustomHandle->handle()
#13 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#14 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/FrameGuard.php(14): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#15 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\FrameGuard->handle()
#16 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#17 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#18 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\LogoutIfDeleted->handle()
#19 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#20 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/Localize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#21 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\Localize->handle()
#22 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#23 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/HttpsRedirect.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#24 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\HttpsRedirect->handle()
#25 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#26 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#27 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
#28 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#29 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(45): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#30 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Auth\\Middleware\\Authenticate->handle()
#31 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#32 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#33 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#34 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#35 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#36 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#37 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#38 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/TokenAuth.php(32): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#39 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TokenAuth->handle()
#40 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#41 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#42 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Session\\Middleware\\StartSession->handle()
#43 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#44 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#45 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#46 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#47 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(61): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#48 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#49 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#50 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#51 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\\Pipeline\\Pipeline->then()
#52 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\\Routing\\Router->runRouteWithinStack()
#53 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\\Routing\\Router->runRoute()
#54 /home/divserveruser/domains/deleted.support/public_html/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\\Routing\\Router->dispatchToRoute()
#55 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Routing\\Router->dispatch()
#56 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#57 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/TerminateHandler.php(12): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#58 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\TerminateHandler->handle()
#59 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#60 /home/divserveruser/domains/deleted.support/public_html/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#61 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\\Http\\Middleware\\ResponseHeaders->handle()
#62 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#63 /home/divserveruser/domains/deleted.support/public_html/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#64 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\\Proxy\\TrustProxies->handle()
#65 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#66 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#67 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#68 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#69 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#70 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#71 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#72 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#73 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle()
#74 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#75 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#76 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle()
#77 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#78 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\\Routing\\Pipeline->Illuminate\\Routing\\{closure}()
#79 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\\Pipeline\\Pipeline->then()
#80 /home/divserveruser/domains/deleted.support/public_html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#81 /home/divserveruser/domains/deleted.support/public_html/public/index.php(83): Illuminate\\Foundation\\Http\\Kernel->handle()
#82 {main}
"}
freescout-helpdesk commented 11 months ago

Fixed in the master branch and will be published in the next release.