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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
3.04k stars 497 forks source link

Whoops, looks like something went wrong — check logs in /storage/logs #3598

Closed PolitisP closed 11 months ago

PolitisP commented 11 months ago

PHP version: 7.4.33 FreeScout version: 1.8.110 Database: MySQL Are you using CloudFlare: No

Hi, I'm trying to install your application on plesk server through Softaculous and while it installs normally when I go to login https://mydomain/login I get errors in the /storage/logs file. Could you please advise me what I should do to make it work.

[2023-12-10 16:07:59] production.ERROR: Call to undefined method Url::asset() (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) {"exception":"[object] (ErrorException(code: 0): Call to undefined method Url::asset() (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) at /var/www/vhosts/dportmail.gr/httpdocs/storage/framework/views/0f3d72f3bbf71ba0ee15b431486ddae735a63be5.php:17, ErrorException(code: 0): Call to undefined method Url::asset() (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) at /var/www/vhosts/dportmail.gr/httpdocs/storage/framework/views/0f3d72f3bbf71ba0ee15b431486ddae735a63be5.php:17, Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to undefined method Url::asset() at /var/www/vhosts/dportmail.gr/httpdocs/storage/framework/views/0f3d72f3bbf71ba0ee15b431486ddae735a63be5.php:17) [stacktrace]

0 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(45): Illuminate\View\Engines\CompilerEngine->handleViewException()

1 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(59): Illuminate\View\Engines\PhpEngine->evaluatePath()

2 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/View/View.php(137): Illuminate\View\Engines\CompilerEngine->get()

3 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/View/View.php(120): Illuminate\View\View->getContents()

4 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/View/View.php(85): Illuminate\View\View->renderContents()

5 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Http/Response.php(42): Illuminate\View\View->render()

6 /var/www/vhosts/dportmail.gr/httpdocs/overrides/symfony/http-foundation/Response.php(206): Illuminate\Http\Response->setContent()

7 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(724): Symfony\Component\HttpFoundation\Response->__construct()

8 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router::toResponse()

9 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Router->prepareResponse()

10 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}()

11 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/RedirectIfAuthenticated.php(25): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

12 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\RedirectIfAuthenticated->handle()

13 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

14 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/CustomHandle.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

15 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CustomHandle->handle()

16 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

17 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/FrameGuard.php(14): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

18 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\FrameGuard->handle()

19 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

20 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

21 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\LogoutIfDeleted->handle()

22 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

23 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/Localize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

24 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\Localize->handle()

25 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

26 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/HttpsRedirect.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

27 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\HttpsRedirect->handle()

28 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

29 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

30 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Routing\Middleware\SubstituteBindings->handle()

31 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

32 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

33 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()

34 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

35 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

36 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle()

37 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

38 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/TokenAuth.php(32): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

39 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TokenAuth->handle()

40 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

41 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

42 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle()

43 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

44 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

45 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()

46 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

47 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(61): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

48 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\EncryptCookies->handle()

49 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

50 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

51 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then()

52 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack()

53 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute()

54 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute()

55 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch()

56 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()

57 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

58 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle()

59 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

60 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

61 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle()

62 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

63 /var/www/vhosts/dportmail.gr/httpdocs/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

64 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle()

65 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

66 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

67 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

68 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

69 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

70 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

71 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

72 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

73 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle()

74 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

75 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

76 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle()

77 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

78 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

79 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then()

80 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()

81 /var/www/vhosts/dportmail.gr/httpdocs/public/index.php(83): Illuminate\Foundation\Http\Kernel->handle()

82 {main}

"} [2023-12-10 16:27:32] production.ERROR: Call to undefined method Url::asset() (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) {"exception":"[object] (ErrorException(code: 0): Call to undefined method Url::asset() (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) at /var/www/vhosts/dportmail.gr/httpdocs/storage/framework/views/0f3d72f3bbf71ba0ee15b431486ddae735a63be5.php:17, ErrorException(code: 0): Call to undefined method Url::asset() (View: /var/www/vhosts/dportmail.gr/httpdocs/resources/views/layouts/app.blade.php) at /var/www/vhosts/dportmail.gr/httpdocs/storage/framework/views/0f3d72f3bbf71ba0ee15b431486ddae735a63be5.php:17, Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Call to undefined method Url::asset() at /var/www/vhosts/dportmail.gr/httpdocs/storage/framework/views/0f3d72f3bbf71ba0ee15b431486ddae735a63be5.php:17) [stacktrace]

0 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(45): Illuminate\View\Engines\CompilerEngine->handleViewException()

1 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(59): Illuminate\View\Engines\PhpEngine->evaluatePath()

2 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/View/View.php(137): Illuminate\View\Engines\CompilerEngine->get()

3 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/View/View.php(120): Illuminate\View\View->getContents()

4 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/View/View.php(85): Illuminate\View\View->renderContents()

5 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Http/Response.php(42): Illuminate\View\View->render()

6 /var/www/vhosts/dportmail.gr/httpdocs/overrides/symfony/http-foundation/Response.php(206): Illuminate\Http\Response->setContent()

7 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(724): Symfony\Component\HttpFoundation\Response->__construct()

8 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router::toResponse()

9 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Router->prepareResponse()

10 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}()

11 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/RedirectIfAuthenticated.php(25): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

12 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\RedirectIfAuthenticated->handle()

13 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

14 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/CustomHandle.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

15 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\CustomHandle->handle()

16 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

17 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/FrameGuard.php(14): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

18 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\FrameGuard->handle()

19 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

20 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/LogoutIfDeleted.php(28): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

21 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\LogoutIfDeleted->handle()

22 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

23 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/Localize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

24 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\Localize->handle()

25 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

26 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/HttpsRedirect.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

27 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\HttpsRedirect->handle()

28 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

29 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(41): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

30 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Routing\Middleware\SubstituteBindings->handle()

31 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

32 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(67): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

33 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\VerifyCsrfToken->handle()

34 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

35 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

36 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\View\Middleware\ShareErrorsFromSession->handle()

37 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

38 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/TokenAuth.php(32): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

39 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TokenAuth->handle()

40 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

41 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

42 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Session\Middleware\StartSession->handle()

43 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

44 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

45 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\AddQueuedCookiesToResponse->handle()

46 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

47 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(61): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

48 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Cookie\Middleware\EncryptCookies->handle()

49 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

50 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

51 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then()

52 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack()

53 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute()

54 /var/www/vhosts/dportmail.gr/httpdocs/overrides/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute()

55 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch()

56 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()

57 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

58 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle()

59 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

60 /var/www/vhosts/dportmail.gr/httpdocs/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

61 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle()

62 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

63 /var/www/vhosts/dportmail.gr/httpdocs/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

64 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle()

65 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

66 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

67 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

68 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

69 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

70 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()

71 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

72 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

73 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle()

74 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

75 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

76 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle()

77 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()

78 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}()

79 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then()

80 /var/www/vhosts/dportmail.gr/httpdocs/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()

81 /var/www/vhosts/dportmail.gr/httpdocs/public/index.php(83): Illuminate\Foundation\Http\Kernel->handle()

82 {main}

"}

At your disposal for any clarification Thank you

raramuridesign commented 11 months ago

@PolitisP Try this link https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#11-troubleshooting

Firest issue is normally a permissions issue So ensure this is sorted out first

The link above gives you many options to check Hope this helps M.

freescout-helpdesk commented 11 months ago

It looks like a broken installation. Try to re-install your FreeScout.