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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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1.8.133 after update, emails are not fetching. #3960

Closed devops786k closed 4 months ago

devops786k commented 4 months ago

Hi,

I have installed freescout yesterday and was working perfectly. However after updating to the new version today it has stopped fetching emails. I get this error:

Folder: INBOX; Error: Method Webklex\PHPIMAP\Header::decode() is not supported.

This happens when I manually try to fetch emails under, system>tools and select "all" as i am trying to fetch old emails. This did work yesterday but not after the update.

Selecting unread works but I require old emails.

Thanks

PHP version: 8.2.17 FreeScout version: 1.8.133 Database: MySQL Are you using CloudFlare: No

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EAS-FBeckmann commented 3 months ago

Same problem here, is there any solution or workaround? In my case so new E-Mails are fetched at all, so this makes the mailbox with the error unusable at the moment.