Not receiving webhooks

[anjan-rpf]

Module: API & Webhooks

we missed several webhooks for convo.note.created, convo.status ( not sure about other statuses as we are not using them as of now )

Previously we used convo.created webhook which has similar issue, so we have updated the implementation to avoid reconciliation issues

[freescout-helpdesk]

https://freescout.net/module/api-webhooks/ --> Troubleshooting

[anjan-rpf]

@freescout-helpdesk we are getting webhooks sometimes and sometimes we are not getting them.

I will also go through the troubleshooting once

[freescout-helpdesk]

It means there problems either with connection to your webhook URL or with background jobs.