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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Autologin module doesn't show login url in the mail #3982

Closed simonjiri closed 3 months ago

simonjiri commented 3 months ago

Hello there , We installed Auto Login module https://freescout.net/module/auto-login/ , but it doesn't add any link to the mail. could you help us to debug. I haven't found any settings there after I activated the module.

PHP version: PHP 8.2.18 FreeScout version: 1.8.135 Autologin Module version: 1.0.2 Database: MySQL Are you using CloudFlare: No ( internal system )

freescout-helpdesk commented 3 months ago

We can't reproduce the issue. Make sure you've actually activated the module, not just installed it.

Try to restart background jobs: https://github.com/freescout-helpdesk/freescout/wiki/Background-Jobs

Also see https://github.com/freescout-helpdesk/freescout/wiki/Debugging

simonjiri commented 3 months ago

Module is activated, all jobs were restarted even webserver and server as it self was restarted few times.

Unfortunately I'm not php developer, i have no clue which variable i should debug.

freescout-helpdesk commented 3 months ago

So you may need to find someone who can debug it for you on your server (for example https://github.com/freescout-helpdesk/freescout/wiki/Hire-Developer).