Search and exact match

[dabesa]

Dear support,

It looks like the search only works on exact match. Does it change with Faster Search Module or is there a syntax to use to search for multiple words in broad search?

Thanks

[freescout-helpdesk]

Not only exact match: https://demo.freescout.net/search?q=tes

[dabesa]

Yes, the search also works with partial match.

My question is regarding this scenario: String: "one two three" How to search for "one three" and get the conversation with "one two three" as result? Is it possible?

Thank you

[freescout-helpdesk]

It's not possible. Maybe Faster Search will be able to do it - you'll need to try.