API Webhooks module via Zapier with woocommerce | conversation could not be sent to FreeScout. The app returned "Error occurred"

[tuton012]

I am currently having an issue getting Zapier to work with FreeScout. I keep getting 

Failed to create a conversation in FreeScout

The app returned "Error occurred.".

There is nothing in the FreeScout logs, and Zapier only provides that error with no logs. I can't figure out why the error occurs. I try deactivating stuff here and there, but it won't work.  I want Zapier to create a conversation when a new order is created in WooCommerce; it gets connected to WooCommerce but not FreeScout. 

Api Module version: 1.0.78 Server: nginx/1.25.5

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PHP version: 8.2.19 FreeScout version: 1.8.140 Database: Mysql (10.11.8-MariaDB-ubu2204) Are you using CloudFlare: Yes Are you using non-official modules: No

[freescout-helpdesk]

Most likely the problem is in CloudFlare or some other proxies blocking requests to your FreeScout.

[tuton012]

Most likely the problem is in CloudFlare or some other proxies blocking requests to your FreeScout.

I pause cloudflare and still does it, I check the waf event logs and theres nothing there either

[freescout-helpdesk]

The only way to find out the reason is for someone to debug it on your server.

https://github.com/freescout-helpdesk/freescout/wiki/Debugging

[tuton012]

The only way to find out the reason is for someone to debug it on your server.

https://github.com/freescout-helpdesk/freescout/wiki/Debugging

I did that and there's this error

[freescout-helpdesk]

Try https://stackoverflow.com/questions/20723803/pdoexception-sqlstatehy000-2002-no-such-file-or-directory