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freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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selecting the recipient from the list of email addresses to the client's card #4057

Closed VovaSnova closed 4 weeks ago

VovaSnova commented 1 month ago

If I want to reply to a customer or create a new support ticket, or copy and paste an email address from a list of addresses associated with a customer's account, the email will always be sent to the first address in the list. Is it possible to ensure that when selecting an address from the saved list, the ticket is always sent to the correct person, rather than the first person in the list? Screenshot_49 Screenshot_50

PHP version: PHP 8.1.12-1ubuntu4.3 FreeScout version: 1.8.140 Database: MySQL Are you using CloudFlare: No Are you using non-official modules: No

freescout-helpdesk commented 1 month ago

Fixed in the master branch and will be published in the next release.

VovaSnova commented 1 month ago

[REMOVED AS OFF-TOPIC]

freescout-helpdesk commented 1 month ago

[REMOVED AS OFF-TOPIC]

VovaSnova commented 1 month ago

[REMOVED AS OFF-TOPIC]

freescout-helpdesk commented 1 month ago

Create another issue (with screenshots, etc).