How to see the sender's email address when there are multiple email addresses listed on a client's contact card.

freescout-help-desk / freescout

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How to see the sender's email address when there are multiple email addresses listed on a client's contact card. #4059

Closed VovaSnova closed 4 weeks ago

VovaSnova commented 1 month ago

If a new ticket is received from a customer with multiple email addresses listed on the card, it is not possible to see the specific email address of the person who sent the message. Is there a way to make the sender's address visible in the body of the ticket? Currently, I can only view this information in the headers of the email. Screenshot_5

PHP version: PHP 8.1.12-1ubuntu4.3 FreeScout version: 1.8.141 Database: MySQL Are you using CloudFlare: No Are you using non-official modules: No

freescout-helpdesk commented 1 month ago

Implemented in the master branch and will be published in the next release.