tuton012
commented
3 months ago I have the same issue and still I can't resolve it. on my end when I run the command:
sudo chown -R www-data:www-data /var/www/html
the server goes to white screen and stops working I have to restore from backup.
freescout-helpdesk
PHP version: 8.2 FreeScout version: 1.8.141
Database: MySQL Are you using CloudFlare: Yes Are you using non-official modules: No
Hi! When uploading attachments in a conversation, I get "Error occurred. Please try again later.". In app logs I see: [Attachment::saveFileToDisk()] Error: Impossible to create the root directory "/var/www/clients/client5/web14/web/storage/app/attachment/1/9/1". ; File: /var/www/clients/client5/web14/web/vendor/league/flysystem/src/Adapter/Local.php (112)
File not found at path: attachment/1/9/1/file_1.jpg {"userId":1,"email":"xxx","exception":"[object] (League\Flysystem\FileNotFoundException(code: 0): File not found at path: attachment/1/9/1/file_1.jpg at /var/www/clients/client5/web14/web/vendor/league/flysystem/src/Filesystem.php:390)
For permissions, only this is still flagged: storage/framework/cache/data/ => Non-writable files found /var/www/clients/client5/web14/web/storage/framework/cache/data/8b/15/8b159073fff3ffaf20fe01c1bbaaf6e435612c4e
Run the following command (read more): sudo chown -R www-data:www-data /var/www/clients/client5/web14/web
However, if I run that command, the webserver is not working as other user needs the rights on this folder. (ISPCONFIG). Any idea what is wrong? Thanks!