search

freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
2.75k stars 468 forks source link

Report -> Time tracking wrong IDs in Conversation section #4071

Closed krzysztofklonowski closed 3 weeks ago

krzysztofklonowski commented 3 weeks ago

Hello,

I have a issue with reports (time tracking).

Like below in section "Conversation" IDs (number of ticket) are showing wrong.

On list I have number 184 but link provides to 221.

image

image

On conversation list showing number not ID, but ID is showing on ticket and this number (221) is a reference to ticket for customer.

image

We are waiting for fix.

Best regards,

Krzysztof Klonowski

freescout-helpdesk commented 3 weeks ago

Fixed in Reports Module v1.0.42

krzysztofklonowski commented 3 weeks ago

Thank you. Works.