freescout-help-desk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Tags Module Simply Still Not Appearing #4389

Open ruess opened 18 hours ago

ruess commented 18 hours ago

Hi looks like my last issue was closed. Unfortunately, after fixing the permissions errors and manually updating the app, the Tags module still is completely missing! I'm simply baffled. I even tried disabling each and every other module to see if there might be some conflict, and it made absolutely no difference.

Anyone else having this issue?

Thanks!


FreeScout Support Wrote: Better to fix all permissions issues and try to re-activate the module: https://github.com/freescout-help-desk/freescout/wiki/Installation-Guide#-permissions-issue

If still no luck, try to re-update your FreeScout using the manual updating method: https://github.com/freescout-help-desk/freescout/wiki/Updating-FreeScout#method-5-update-manually

Originally posted by @freescout-help in https://github.com/freescout-help-desk/freescout/issues/4357#issuecomment-2492896625

freescout-help commented 18 hours ago

So the only way to figure it out is for someone to check on your server (https://github.com/freescout-help-desk/freescout/wiki/Hire-Developer) or you can email at support@freescout.net