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freescout-helpdesk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Old emails not showing original dates even after editing .env file. #3972

Closed devops786k closed 1 month ago

devops786k commented 1 month ago

Hi I have pasted the command: APP_USE_MAIL_DATE_ON_FETCHING=true

to import old emails and keep their original dates as mentioned here: https://github.com/freescout-helpdesk/freescout/wiki/FAQ. I will remove the command as suggested after importing the old emails.

However, it is not showing and showing from 1 minute ago for all the emails 500+:

image

env file: image

Thanks

PHP version: 8.2.17 FreeScout version: 1.8.135
Database: MySQL Are you using CloudFlare:No

freescout-helpdesk commented 1 month ago

Maybe the cache has not been cleared and the option not applied. Anyway the only way to figure it out is for someone to investigate on your server.