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freescout-helpdesk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Data isolation between operators authorized for different mailboxes. #3997

Closed Maddmax76 closed 3 weeks ago

Maddmax76 commented 3 weeks ago

Good morning.

Is it possible to ensure that the TAGs created by operator A for messages in mailbox 1 are not seen by operator B who only has access to mailbox 2?

Thank you

PHP version: PHP 8.2.10-2ubuntu1 FreeScout version: 1.8.137 Database: MySQL / PostgreSQL Mysql (8.0.35) Are you using CloudFlare: Yes / No: NO

freescout-helpdesk commented 3 weeks ago

Unfortunately not and there is no plans to implement it.