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freescout-helpdesk / freescout

FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative)
https://freescout.net
GNU Affero General Public License v3.0
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Cronjob via link not working #4001

Closed Hamza31231 closed 3 weeks ago

Hamza31231 commented 3 weeks ago

Hi,

I found a problem on new version: after Update to version 1.8.137 of freescout the automatic mail fetching stopped working. On ssh i can run the fetch:mail and it works but using the link it does not work any more. By using the link, freescout says: "No scheduled commands are ready to run." My hoster only allows to run cron jobs using link. So at the moment I have the big problem that fetching mail automaticly stopped.

Is this a bug? What can I do to solve it? I checket the logs, no error on this found.

Hamza31231 commented 3 weeks ago

image

Hamza31231 commented 3 weeks ago

image

Hamza31231 commented 3 weeks ago

the queue is full with mails to send recieving mails stopps

after performin the ssh action artisan schedule:run it is working one time then it stops again because cron job via link does not do anything

please help

Hamza31231 commented 3 weeks ago

i think the link is broken after update how to check?

Hamza31231 commented 3 weeks ago

UPDATE:

now I have updated the next instance of freescout and have the same problem ! this looks like a bug in the newest version

please help

freescout-helpdesk commented 3 weeks ago

Duplicate of https://github.com/freescout-helpdesk/freescout/issues/4000