freshworks / fresh-samples

Samples of code created by freshdesk
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Create ViewConversation #30

Open jasbeer-singh opened 8 years ago

jasbeer-singh commented 8 years ago

To See all conversation of a ticket. Responses by Support team as well as replies by the client can be fetched by this.

In this API Path : "/api/v2/tickets/" + id + "?include=conversations,requester"; requester is included (as embedded) to get the details of the requester also if you want to show the names who replied it will be beneficial.

This is a static webmethod which is called using Ajax hit. you can modify it according to your need.