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freshworks / mobihelp-android

MIT License
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Deep linking to solutions #15

Closed myanimal closed 9 years ago

myanimal commented 9 years ago

In the readme it states this functionality was introduced in 1.3.1. I can't find any documentation though. Is it possible to deep link to a specific solution?

tryprasannan commented 9 years ago

@myanimal Yes you can deep link to a specific solution in ticket replies. It works automatically on the SDK side. All you need to do is insert a link to the solution using "Insert Solution" option from within the reply box as usual.

tryprasannan commented 9 years ago

@myanimal We're marking this closed. If you still need more clarification feel free to re-open.

myanimal commented 9 years ago

Thanks @tryprasannan. Is there anyway to open a specific solution via an Intent or something like that? e.g.: pressing a button in the app shows a specific solution.

hrishikesh-p commented 9 years ago

There is no way to launch a particular article now.

We are planning to add support for tags on solutions. This will allow you show articles containing a tag . for e.g If your app has a billing section , you will able to add a help button that shows articles related to billing.

This will be included in the next release . ( 3 weeks ETA )