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freshworks / mobihelp-android

MIT License
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Application crashes if back is pressed while image is processing #18

Open toomask opened 9 years ago

toomask commented 9 years ago

Steps to reproduce:

Stack trace: java.lang.NullPointerException: Attempt to invoke interface method 'void com.freshdesk.mobihelp.e.b.e.a(android.graphics.Bitmap, java.lang.String)' on a null object reference at com.freshdesk.mobihelp.e.b.f.onPostExecute() at com.freshdesk.mobihelp.e.b.f.onPostExecute() at android.os.AsyncTask.finish(AsyncTask.java:632) at android.os.AsyncTask.access$600(AsyncTask.java:177) at android.os.AsyncTask$InternalHandler.handleMessage(AsyncTask.java:645) at android.os.Handler.dispatchMessage(Handler.java:102) at android.os.Looper.loop(Looper.java:145) at android.app.ActivityThread.main(ActivityThread.java:5944) at java.lang.reflect.Method.invoke(Method.java) at java.lang.reflect.Method.invoke(Method.java:372) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1389) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1184)

tryprasannan commented 9 years ago

@toomask Which version of the SDK is this happening on ? I couldn't reproduce this from my end.

toomask commented 9 years ago

I am using v1.5.4 . Also created a video: https://youtu.be/JlKElfEp2T8

Stack trace: 10-02 13:33:51.934 12985-13780/? E/AndroidRuntime﹕ FATAL EXCEPTION: AsyncTask #4 Process: com.example.toomas.freshdeskdemo2, PID: 12985 java.lang.RuntimeException: An error occured while executing doInBackground() at android.os.AsyncTask$3.done(AsyncTask.java:304) at java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:355) at java.util.concurrent.FutureTask.setException(FutureTask.java:222) at java.util.concurrent.FutureTask.run(FutureTask.java:242) at android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:231) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587) at java.lang.Thread.run(Thread.java:818) Caused by: java.lang.SecurityException: Permission Denial: reading com.android.providers.media.MediaDocumentsProvider uri content://com.android.providers.media.documents/document/image%3A17611 from pid=12985, uid=10306 requires android.permission.MANAGE_DOCUMENTS, or grantUriPermission() at android.os.Parcel.readException(Parcel.java:1546) at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:185) at android.database.DatabaseUtils.readExceptionWithFileNotFoundExceptionFromParcel(DatabaseUtils.java:148) at android.content.ContentProviderProxy.openTypedAssetFile(ContentProviderNative.java:691) at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:1080) at android.content.ContentResolver.openAssetFileDescriptor(ContentResolver.java:921) at android.content.ContentResolver.openInputStream(ContentResolver.java:646) at com.freshdesk.mobihelp.e.b.g.a(Unknown Source) at com.freshdesk.mobihelp.e.b.f.a(Unknown Source) at com.freshdesk.mobihelp.e.b.f.doInBackground(Unknown Source) at android.os.AsyncTask$2.call(AsyncTask.java:292) at java.util.concurrent.FutureTask.run(FutureTask.java:237)             at android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:231)             at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)             at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)             at java.lang.Thread.run(Thread.java:818)

hrishikesh-p commented 8 years ago

We are looking into this . We will have an updated SDK for you this week