Mobihelp.getUnreadCount does not update until after calling Mobihelp.showSupport

[mmcmahon-jana]

During testing of the getUnreadCount call, it appears the the count remains fixed at what the number was the first time it is called inside the application. To reproduce, I am starting a support conversation and sending at least one reply. Then I relaunch my app, the getUnreadCount returns 1 at this point. I send another reply to the support request. Repeated calls to getUnreadCount still return 1 until I actually click the support link that launches Mobihelp.showSupport.

[hrishikesh-p]

getUnreadCount returns the last updated count from when the app was launched or when support was launched in the app .

Please use getUnreadCountAsync ( added in v1.0.1 ) to get the latest count always. You can reference the code in the sample

https://github.com/freshdesk/mobihelp-android/blob/master/MobihelpCustomThemeDemo/src/com/example/mobihelp/customthemedemo/MainActivity.java

or refer gist here

https://gist.github.com/hrishikesh-p/747cc6c1990e00c457fa

[mmcmahon-jana]

Thanks