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Fritzing desktop application
http://fritzing.org
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Subscribing to Fritzing forum is not possible #3522

Closed KjellMorgenstern closed 5 years ago

KjellMorgenstern commented 5 years ago

Current Behaviour

Fritzing forum signup is not possible

Steps to reproduce: Signup with a new email. Fritzing forum will tell you to activate via the confirmation email.

Expected Behaviour

Email should be sent so the account can be activated.

KjellMorgenstern commented 5 years ago

Looking into the database shows that on 2019-07-17, about 4242 confirmation emails have been created for new accounts in a very short time. Fritzing is sending out those emails slowly. For more recent subscriptions, no mail has been sent (yet). Actual account creation is at a constant rate of 220-230 users each day, with no signs of illegitimate email addresses being used. There are for sure some hickups in the email creation and sending.

KjellMorgenstern commented 5 years ago

There was an error in the DKIM settings, which would explain emails delivered (or better: accepted by other servers) slow or not at all. This is corrected now, fingers crossed it was the only issue.

KjellMorgenstern commented 5 years ago

Despite the DKIM fix and successful Mandrill check, emails are still not delivered five days later. Checking again...

KjellMorgenstern commented 5 years ago

After learning a lot about the history of Mandrill (and Mailchimp), I think the root cause was that Mailchimp had changed their tariffs in May/June. As Mailchimp is overkill for managing a forum, I switched to Mailgun. Main reason to use mailgun: They had good documentation for using a similar smpt configuration, so no code changes on the fritzing.org server needed.

Signup and Password changes should work again.

KjellMorgenstern commented 5 years ago

Just for the records: I have extracted all the accounts that have been created since the email service stopped, and are know sending those mails via a script. There is some careful delay, so it will take some days until all mails are sent (many thousand registrations). Especially if you have a Yahoo account, please check your spamfilter, I see quite some bounces from there.

imWACC0 commented 2 months ago

Ok, I guess you have to fail a password recovery to join?

I can't find a create account link.