Files Not Downloading

[Glennza1962]

Don't know what's happening here. Tried uninstalling and reinstalling. ?????? added by me :)

Kobo Clara - latest firmware

2023-07-01_15:33:32 waiting for internet connection Reading https://www.dropbox.com/sh/?????? Getting https://www.dropbox.com/sh/?????? Getting https://www.dropbox.com/sh/?????? Reading https://drive.google.com/drive/folders/?????? Reading https://drive.google.com/drive/folders/?????? Getting https://drive.google.com/drive/folders/?????? Getting https://drive.google.com/drive/folders/?????? File info: File code: File name: Download: /usr/local/kobocloud/curl --cacert "/usr/local/kobocloud/ca-bundle.crt" -k --silent -C - -L --create-dirs -o "/mnt/onboard/.add/kobocloud/Library/" "https://drive.google.com/uc?id=&export=download" -v Status: 23 Output: curl: Can't open '/mnt/onboard/.add/kobocloud/Library/'! curl: try 'curl --help' or 'curl --manual' for more information Remote file information: Status code: getRemoteFile ended 2023-07-01_15:33:44 done

[Glennza1962]

Don't worry, found older posts with the same issue

[Glennza1962]

see above

[Glennza1962]

Okay. I took a new 16GB SD card, reimaged it with a good Clara image from Mobilereads and swapped it with the one in my reader.

I started up, it installed the latest firmware and logged in. I then proceeded to install Kobocloud.

after syncing, the message was the same as the one above.

Basically: curl: Can't open '/mnt/onboard/.add/kobocloud/Library/'!

Thinking it may be something to do with Dropbox, I set up a Google Drive sync as well. Made no difference.

So, with a fresh install on a new SD card, the problem persists.

I suspect Kobo has made a change in the code. If so, nobody on the latest version will be able to sync?

I set a sync up on my mum's Kobo Glo a few years ago. She tells me it is no longer syncing too.

[groentebroer]

Hi @Glennza1962 , It complains about not being able to create/open the filesystem folder: /mnt/onboard/.add/kobocloud/Library/. Can you create that folder yourself when the Clara is connected to the PC? Maybe this helps. If not please specify exact model en firmware version.

(The latest Kobo firmware works with Kobocloud on my H2O, (which is not the latest hardware indeed).)

[Glennza1962]

The folder already exists. I can create and delete folders manually so it hasn't been flagged readonly.

I've been using Kobocloud for a few years without any problems. This has only started recently. I had tried a factory reset before reimaging two different SD cards. It is possible that there is a hardware issue with the reader itself but it seems to work okay in every other respect and other people have had the same problem.

It is a Kobo Clara HD and the software version is 4.37.21533

[groentebroer]

Hi @Glennza1962 the Dropbox interface is indeed changed, so that will not work as expected anymore. I do not think we will be able to fix this anytime soon. The Google part should work indeed, but strangely enough it is not working for you. You could try to verify the Lib path from the config_kobo.sh file.

[Glennza1962]

I do not know how to do that :)

[groentebroer]

After installation on the device there is a config_kobo.sh file that sets the lib folder. So you might verify the path or change it to a different path in there.

[Glennza1962]

Where might that file be located?

[Santonclause]

I experience the same issue. Any ideas how to troubleshoot that?