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fsaris / home-assistant-awox

AwoX mesh light integration for Home Assistant
MIT License
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Lights unavailable in home assistant #74

Closed Underctrl2020 closed 1 year ago

Underctrl2020 commented 1 year ago

Hi fsaris!

First, I would like to thank you for your amazing work on this integration. I'm complete newbie to HA, so I hope I am not missing anything simple.

I have in total Awox 9 smart bulbs - four Eglo 12222 (ZigBee and BT) , one Eglo 12244 (ZigBee and BT) and five Eglo 11856 (BT only) . All these lights show properly in the Awox app and I can control them through there.

I run HA on HA Blue, with attached Conbee stick and Asus BT adapter. I have 0.1.3 version of your Awox integration.

All lights appear correctly in HA after installing the integration through HACS and entering my credentials, however all the five 5 Eglo 11856 bulbs appear as not available. I have tried to remove the integration and different versions, with the same outcome.

Going through the logs I found 4 errors and 3 warnings and I think the connection is timing out for the 5 BT bulbs. I have attached logs below for all the errors and warnings merged into txt file as I have not figured out how to copy the full log. I do not understand why they appear as unavailable as I can control them through the Awox native app and they are all within reach of each other and also within reach of my home assistant.

What am I missing?

Thanks again for all the hard work invested into the integration & problem solving. underctrl

Awox_logs.txt

Geranni commented 1 year ago

I have the exact same issue with my:

Here is the log message:

Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: custom_components.awox.awox_mesh Source: custom_components/awox/awoxmeshlight/init.py:108 Integration: AwoX Mesh Beleuchtung (documentation, issues) First occurred: 23:29:57 (27 occurrences) Last logged: 23:37:31

exception Timed out connecting to a4:c1:38:a3:33:53 after 15 seconds. exception Timed out connecting to a4:c1:38:a7:7c:7f after 15 seconds. exception Timed out connecting to a4:c1:38:e4:0e:99 after 15 seconds. exception Timed out connecting to a4:c1:38:ee:0c:67 after 15 seconds. exception Timed out connecting to a4:c1:38:96:d9:18 after 15 seconds. Traceback (most recent call last): File "/config/custom_components/awox/awoxmeshlight/init.py", line 101, in connect with self._receiver.event("connect", timeout): File "/usr/local/lib/python3.10/contextlib.py", line 142, in exit next(self.gen) File "/usr/local/lib/python3.10/site-packages/pygatt/backends/gatttool/gatttool.py", line 191, in event self.wait(event, timeout) File "/usr/local/lib/python3.10/site-packages/pygatt/backends/gatttool/gatttool.py", line 157, in wait raise NotificationTimeout() pygatt.exceptions.NotificationTimeout: None

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "/config/custom_components/awox/awox_mesh.py", line 324, in _async_connect_device if await self.hass.async_add_executor_job(device.connect): File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) File "/config/custom_components/awox/awoxmeshlight/init.py", line 196, in connect self.btdevice = self.adapter.connect(self.mac, timeout=15) File "/config/custom_components/awox/awoxmeshlight/init.py", line 108, in connect raise NotConnectedError(message) pygatt.exceptions.NotConnectedError: Timed out connecting to a4:c1:38:e4:0e:99 after 15 seconds.

ludoComp9 commented 1 year ago

Exactly the same issue !

fsaris commented 1 year ago

Please use a zigbee integration (see for example https://www.zigbee2mqtt.io/supported-devices/#v=EGLO,Eglo,AwoX) if the lights support ZigBee. that's a lot more stable. This integration only supports BLE mesh.

If it are BLE mesh only devices and you keep getting Timed out connecting errors make sure the Bluetooth dongle is in range of one of the devices. Enable debug logging (https://github.com/fsaris/home-assistant-awox/#troubleshooting) and check the RSSI values that are reported to validate the devices are in reach (check also https://www.home-assistant.io/integrations/bluetooth/#bluetooth-interference-with-other-devices)