Please inform the user in documentation or directly in the integration that your AWOX e-mail must be entered in all lowercase.
Example: Example@gmail.com will successfully log into the phone app but not in the integration
=> example@gmail.com must be entered into the integration to successfully log in.
Please inform the user in documentation or directly in the integration that your AWOX e-mail must be entered in all lowercase. Example: Example@gmail.com will successfully log into the phone app but not in the integration => example@gmail.com must be entered into the integration to successfully log in.